Dental Appointment Scheduler

1 week ago


Conroe, United States Lone Star Family Health Center Full time

The Dental Appointment Scheduler handles all incoming dental telephone calls and schedules appointments.

Standard hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Essential Duties and Responsibilities** **include the following:

- Answers telephone, screens calls, takes messages, schedules/cancels/reschedules appointments and provides information.
- Type detailed patient correspondence in the patient’s dental record and relays the messages to the appropriate staff.
- Responds to routine requests for information without causing a delay in answering incoming calls or directs callers to appropriate staff for information.
- Maintains work area in neat and orderly manner.
- Attends meetings as required.
- Performs related work as required.
- Assist with special projects as assigned.
- Complete intake information process and confirming eligibility.
- Obtain information from providers for assessment by the appropriate party.
- Obtain information regarding member/patient, provider concerns, and refers to the appropriate party.
- Take payments over the phone for balances/collection accounts when necessary.

Job Requirements**:
High School diploma or GED.

Minimum of two (2) years equivalent work experience in the dental industry.

Bilingual English/ Spanish


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