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Customer Delivery Representative

3 months ago

Plover, United States Lube-Tech Full time

With a purpose **_to make tomorrow a little bit better than today for each other, our customers, and our communities_**_,_ **Lube-Tech** provides an environment where you can love what you do and be your best every day.

**What you will enjoy by being a part of a 2024 USA Great Place to Work certified company**:
**A position that is**: Hourly, Full time, Mon-Fri

**With top-tier benefits starting DAY ONE including**:

- Medical, dental, and vision
- FSA/HSA options
- Paid parental leave, voluntary accident, critical illness, hospital, supplemental life insurance, and employer-paid short-term and long-term disability and life insurance
- 401(k) with a company match
- 100% Mental Health Coverage Option
- Pet Insurance Benefits
- Fertility Coverage
- Tuition reimbursement
- 15 Paid Days Off
- 10 Paid Holidays
- Profit Sharing accelerated by _YOUR_ performance

**Exclusive role benefits**:

- Stylish company provided uniforms and personal protective equipment
- Driver locally and be home every night
- Paid comprehensive on-the-job training
- A well-maintained fleet, with an average truck year of 2018
- Company provided tools and personal protective equipment
- Career advancement opportunities

**HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities)**:
The Driver / Customer Delivery Representative has the crucial role of safely handling and delivering inventories of Lubrication Technologies, Inc. The Driver/Customer Delivery Representative will focus on customers with the main goal of consistently exceeding customer’s expectations. Additionally, Drivers at Lube-Tech serve as company ambassadors by always having a professional, courteous, polite, and respectful attitude to all customers. Drivers at Lube-Tech are also true business partners through constantly being eyes and ears for the organization, and understanding potential customer needs and the competition.
- Safely and accurately deliver products to customers on time
- Portrays a positive company image through attentive customer service and professional appearance, positive interaction, and high work ethic
- Act as an ambassador of Lube-Tech while driving and with each and every customer, to uphold the professional company reputation ensuring all customer needs are met.
- Maintain current driver’s license with appropriate endorsements and medical card
- Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations
- Manage your driving records, maintain a logbook, perform Pre/Post Trip inspections, and document defects
- Build relationships with customers through a friendly attitude when delivering
- Work with customers to maintain delivery schedules
- Become familiar with customer operations to anticipate their needs and expectations
- Communicate with dispatch regarding any changes or requests from customers
- Communicate with dispatch, customer service, and salesmen daily to apprise them of deliveries and understand customer needs
- Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle
- Maintain safety materials, organized on truck to simplify future delivery process, and report all safety defects to appropriate personnel immediately
- Verify documents are complete and submitted at the end of every shift

**WHAT YOU NEED TO SUCCEED (Minimum Qualifications)**:
**Education**:

- High school diploma/GED equivalent, including basic math and literacy skills

**Experience/Training**:

- years of driving experience, preferably in a similar industry
- Product knowledge and experience working with fuel/oil
- DOT rules and regulations, CDL hazmat, tanker endorsement
- Basic computer skills, including the ability to use hand-held devices
- Basic sales skills
- Effective communication skills and customer service approach - able to engage with others
- Navigational skills and ability to demonstrate mechanical aptitude
- Evidence of strong work ethic and willingness to learn
- Flexible attitude and work schedule capability
- Organized and detail-oriented - able to keep track of all records; use hand-held device at times

**Licenses/Certificates**:

- Class A license; clean safety record; medical card
- 1.5 - 2 years of driving experience

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applica