Front Desk Receptionist

1 week ago

Gilbert, United States Serenity Healthcare Full time

**Front Desk Receptionist**

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you Serenity is seeking a Front Desk Receptionist for our Gilbert, AZ office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

**Trigger Warning**: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

**Perks at Serenity**
- Career Advancement Opportunity
- Competitive Wages
- Medical, Vision and Dental Insurance **(Serenity Covers 90% of your insurance premium)**:

- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program

**Responsibilities**
- Update and verify customer information upon each visit.
- Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
- Ensure positive customer experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.

**Qualifications**
- High School Diploma/ GED.
- Excellent verbal and written communication, basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.

**About Serenity**

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

**_ Job:_**_ Full-time (3 13-hour shift) _

**_Office Hours:_**_ Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm_
- This position is contingent on successfully completing a criminal background check upon hire.

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