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Hotel Front Desk Clerk
1 week ago
Job Overview: We are seeking a dedicated Front Desk Clerk for Various, flexible shifts to join our team at a hotel in providing exceptional guest services and ensuring smooth operations during the night shift.
Duties:
- Welcome and check-in guests in a friendly and professional manner
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process guest payments and maintain accurate records
- Perform night audit procedures to reconcile daily transactions
- Ensure the safety and security of guests by monitoring the premises
- Assist with administrative tasks such as reservations and room assignments
- Maintain cleanliness and organization at the front desk area Requirements:
- Previous experience in hospitality management or customer service is preferred
- Proficiency in phone etiquette and excellent communication skills
- Ability to speak multiple languages is a plus ( or multilingual, not required)
- Knowledge of hotel operations and guest relations
- Strong attention to detail and problem-solving skills
- Availability to work all shifts. Setup breakfast for guest in early morning departures.
Join our team to be part of a dynamic hospitality environment where your skills are valued, and growth opportunities are available.
Pay: $9.00 - $11.00 per hour
Expected hours: 32 - 48 per week
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- On call
- Overnight shift
- Overtime
- Weekends as needed
Work setting:
- In-person
**Experience**:
- Hotel experience: 1 year (required)
Ability to Commute:
- Smithfield, NC (required)
Work Location: In person
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