Auto Shop Front Desk Associate

3 weeks ago

Smithfield, United States Brown's Automotive Full time

Join the Brown's Automotive team in Smithfield, VA, and immerse yourself in a vibrant professional environment that celebrates your passion for automobiles We are actively searching for a dedicated **Auto Shop Front Desk Associate** to contribute to our well-established family-owned enterprise.

**POSITION HIGHLIGHTS**
- ** Competitive Compensation**: Earn a starting pay of $18+ per hour, with commission opportunities based on performance.
- ** Convenient Work Schedule**: Enjoy a Monday-Friday workweek for a healthy work-life balance.
- ** Comprehensive Benefits**: Take advantage of great benefits, including paid time off (PTO), paid vacation time, paid holidays, and engaging training sessions.

**YOUR ROLE**

As an **Auto Shop Front Desk Associate**, you'll be the friendly face welcoming our valued customers, providing warm and professional service from start to finish. Your duties include managing incoming calls, scheduling appointments, contributing to our social media and marketing initiatives, and overseeing a complete service itinerary. With meticulous attention to detail, you'll handle vehicle check-ins, engage with customers on arrival, and ensure seamless communication throughout the service process. Your excellent communication skills will shine as you explain invoices, process payments, and ensure customer satisfaction. Showcase your enthusiasm for automobiles by actively seeking referrals, promoting car care club memberships, and curating testimonials. Collaborate with us to turn every day at Brown's Automotive into a memorable journey for our esteemed customers.

**QUALIFICATIONS**
- Valid driver's license
- Punctuality and reliability
- Strong interpersonal skills
- Ability to work independently and collaboratively
- Organizational skills and keen attention to detail
- Previous experience in a similar role is a definite PLUS

**Bilingual in English and Spanish is preferred but not required**

**ABOUT OUR TEAM**

At Brown's Automotive, we excel in repairing both domestic and foreign vehicles, along with providing towing services. As a Tech Net-certified shop with a proud family-owned and operated history since 1948, our team ensures the smooth operation of our business. Experience a **tight-knit, family-oriented environment, paid training opportunities,** and a leadership team that values your creativity. We respect your personal time, ensuring **NO mandated weekend work.** Be a part of our team and contribute to our success

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