Benefits and Housing Specialist

2 weeks ago

Lakeland, United States Tampa Bay Academy of Hope Full time

**Job Description for Benefits/Housing Specialist**

**Job Title**:Benefits/Housing Specialist

**Location**: Tampa Bay Academy of Hope, Tampa, FL and Lakeland, FL

**Job Type**: Full-Time **(9AM to 6 PM, Monday through Friday)**

**Program Description**:
The Second Chance Heroes: Veteran Employment & Support Services Program is dedicated to supporting returning veterans by facilitating their reintegration into society. The program provides comprehensive services aimed at achieving self-sufficiency, including employment support, housing assistance, and mentoring.

**Objective**:
To secure stable housing and ensure benefits access for participants, while fostering community relationships that enhance program effectiveness and support participant success.

**Position Purpose**:
The Benefits/Housing Specialist is pivotal in assisting homeless or at-risk veterans by facilitating access to housing and benefits, ensuring they meet eligibility requirements, and maintaining high retention and success rates through effective service provision.

**Principal Responsibilities**:
**Housing and Benefits Coordination**:

- Assess housing needs and secure stable, affordable housing for participants, aiming for at least 70% successful placement of participants who are homeless upon release.
- Develop and maintain a detailed resource manual that includes updated information on community housing and benefits resources.

**Community Partnership Development**:

- Develop and maintain effective community partnerships to enhance service delivery.
- Increase collaborations by at least twelve per year, formalized through Memoranda of Understanding with partner organizations.
- Work closely with the Program Manager and Program Assistant to ensure the development and updating of community resources.

**Program Support and Participant Retention**:

- Support case managers in achieving at least 80% participation retention by providing necessary documentation and support for intake and ongoing eligibility verification.
- Recruit mentors and coordinate mentorship activities to support participant reintegration.
- Provide nurturing skills training to parent participants to assist with familial reintegration and stability.

**Documentation and Compliance**:

- Ensure all participant documentation is completed accurately and timely for intake and ongoing program participation.
- Maintain accurate records of housing placements, benefits access, and mentorship activities.
- Collaborate with program staff to ensure compliance with program guidelines and goals.

**Communication and Reporting**:

- Regularly communicate with community partners, program staff, and participants to ensure needs are met and services are effectively provided.
- Prepare reports on housing stability, benefits provision, and community partnership outcomes for program management and funders.

**Key Goals**:

- **Community Partnership Development**: Increase community partnerships by twelve each year, as evidenced by executed Memoranda of Understanding.
- **Housing Placement Success**: Achieve a minimum of 70% housing placement rate for participants who are homeless upon release.
- **Participant Retention**: Assist in maintaining at least an 80% retention rate of participants in the program.

**Competencies**:

- **Community Engagement**: Ability to build and maintain strong relationships with community organizations and resources.
- **Program Management**: Strong organizational and documentation skills, with the ability to manage multiple tasks and deadlines.
- **Communication Skills**: Excellent written and verbal communication skills.
- **Problem-Solving**: Ability to identify issues and implement effective solutions.
- **Empathy and Support**: Demonstrated ability to understand and empathize with the challenges faced by returning veterans.

**Requirements**:

- Experience in housing services, benefits administration, or a related field.
- Knowledge of veterans' services and benefits is highly desirable.
- Proficiency with data management and reporting systems.

This role is essential for supporting the housing and benefits needs of participants in the Second Chance Heroes: Veteran Employment & Support Services Program, ensuring they have the stability and resources required for successful reintegration into society.

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