Service Scheduling Specialist

2 months ago

Warwick, United States American Alarm & Communications Full time

Our Warwick, RI branch is looking for a high energy, team player that thrives in a busy environment, to be our Service Scheduling Specialist. In this role, you will be working with American Alarm customers, technicians and staff from all of our branches.

Duties and Responsibilities:

- Answer incoming service calls, be able to meet the customer’s need or resolve any customer issue
- Coordinate the scheduling of daily service calls, quarterly fire inspections and returns to customers. Dispatches technician to customer related service calls.
- Watch the schedule for changes such as the technician running late, rush jobs, and emergency jobs.
- Contact all customers who need scheduling for wellness inspections. Coordinate scheduling and changes with Service Manager.
- All aspects of service tickets processing.
- Daily pull of tickets for next day.
- Follow-up phone calls to customers on various mailings and projects.
- Maintain F1 license renewal dates for technicians
- Communicate with sales, technical staff, accounting to accommodate the needs of the customer to provide superior customer service.

**Experience**:
We are looking for someone that is team-oriented individual with strong organizational, interpersonal, and communication skills. You must have a proven track record of taking initiative and handling numerous priorities at once while providing superior customer support. Must be proficient in computer skills and detail orientated.

To perform this position successfully, an individual should demonstrate the following competencies: Judgment - displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely decisions. Professionalism
- approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. Adaptability - adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - is consistently at work and on time and ensures work responsibilities are covered when absent. Dependability - follows instructions, responds to management directions; takes responsibility for own actions; keeps to commitments; completes tasks on time or notifies appropriate person with an alternate plan.

**Education**:
1. Is it the Truth?

2. Is it Fair to all concerned?

3. Will it build Goodwill and Better Friendships?

4. Will it be Beneficial to all concerned?

The “Four Way Test” of the things we think, say or do, recommended by the Rotary International Foundation has served us well.

Americans With Disabilities Act

  • RIHI Field Canvasser

    3 weeks ago

    Warwick, United States RIHI "The Home Improvement Specialist" Full time

    Job DescriptionJob DescriptionRIHI, The Home Improvement Specialists are looking for outgoing and energetic individuals to join our growing team in Warwick. For 75 years, RIHI has been providing New England homeowners with the highest quality home improvements including windows, roofs, siding, bath/shower, and kitchen remodels.Now is your chance to join a...

  • RIHI Field Canvasser

    1 week ago

    Warwick, United States RIHI "The Home Improvement Specialist" Full time

    Job DescriptionJob DescriptionRIHI, The Home Improvement Specialists are looking for outgoing and energetic individuals to join our growing team in Warwick. For 75 years, RIHI has been providing New England homeowners with the highest quality home improvements including windows, roofs, siding, bath/shower, and kitchen remodels.Now is your chance to join a...

  • Field Canvassing Manager

    3 weeks ago

    Warwick, United States RIHI "The Home Improvement Specialist" Full time

    Job DescriptionJob DescriptionFor over 75 years, the RIHI team of experts has been enhancing the lives of homeowners by providing the highest quality home improvement services in New England. As we continue to grow, we are looking to add a high-energy Canvassing Manager who is outgoing, organized, and a self-starter. This key member at RIHI will be a natural...

  • Field Canvassing Manager

    2 weeks ago

    Warwick, United States RIHI "The Home Improvement Specialist" Full time

    Job DescriptionJob DescriptionFor over 75 years, the RIHI team of experts has been enhancing the lives of homeowners by providing the highest quality home improvement services in New England. As we continue to grow, we are looking to add a high-energy Canvassing Manager who is outgoing, organized, and a self-starter. This key member at RIHI will be a natural...

  • Field Canvassing Manager

    1 week ago

    Warwick, United States RIHI "The Home Improvement Specialist" Full time

    Job DescriptionJob DescriptionFor over 75 years, the RIHI team of experts has been enhancing the lives of homeowners by providing the highest quality home improvement services in New England. As we continue to grow, we are looking to add a high-energy Canvassing Manager who is outgoing, organized, and a self-starter. This key member at RIHI will be a natural...

  • Sales Consultant

    2 days ago

    Warwick, United States RIHI "The Home Improvement Specialist" Full time

    Job DescriptionJob DescriptionRIHI The Home Improvement Specialist, one of the area's largest Specialty Home Improvement companies, seeks highly motivated in-home sales consultants to sell our Exclusive, competitively priced Siding, Roofing, Window Replacement and Kitchen Cabinet Refacing that no one else can offer in our market.This is an exciting...

  • Surgical Scheduler

    2 weeks ago

    Warwick, United States Ortho Rhode Island Full time

    Job DescriptionJob DescriptionOrtho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our...

  • Scheduler

    1 week ago

    Warwick, United States VNA of Care New England Full time

    **Job Summary**: Responsible for all patient schedules. In conjunction with the Clinical Managers coordinates, monitors, verifies, and accounts for all required patient admissions/visits. Checks all work for accuracy and completeness. Ensures a timely and effective flow of scheduling. **Duties and Responsibilities**: Creates and maintains staff/patient...

  • Scheduler

    3 weeks ago

    Warwick, United States Care New England Health System Full time

    Job Summary: Responsible for all patient schedules. In conjunction with the Clinical Managers coordinates, monitors, verifies, and accounts for all required patient admissions/visits. Checks all work for accuracy and completeness. Ensures a timely and effective flow of scheduling. Duties and Responsibilities: Creates and maintains staff/patient schedules....

  • Scheduler

    1 week ago

    Warwick, United States Care New England Health System Full time

    Job Summary: Responsible for all patient schedules. In conjunction with the Clinical Managers coordinates, monitors, verifies, and accounts for all required patient admissions/visits. Checks all work for accuracy and completeness. Ensures a timely and effective flow of scheduling. Duties and Responsibilities: Creates and maintains staff/patient schedules....

  • Scheduler

    2 weeks ago

    Warwick, United States VNA of Care New England Full time

    Job DescriptionJob DescriptionJob Summary:Responsible for all patient schedules. In conjunction with the Clinical Managers coordinates, monitors, verifies, and accounts for all required patient admissions/visits. Checks all work for accuracy and completeness. Ensures a timely and effective flow of scheduling.Duties and Responsibilities:Creates and maintains...

  • Scheduler

    1 week ago

    Warwick, United States VNA of Care New England Full time

    Job DescriptionJob DescriptionJob Summary:Responsible for all patient schedules. In conjunction with the Clinical Managers coordinates, monitors, verifies, and accounts for all required patient admissions/visits. Checks all work for accuracy and completeness. Ensures a timely and effective flow of scheduling.Duties and Responsibilities:Creates and maintains...

  • Kitchen Cabinet Refacing Sales Consultant

    4 weeks ago

    Warwick, United States RIHI "The Kitchen and Bath Specialist" Full time

    Job DescriptionJob DescriptionIn-Home sales: Kitchen Cabinet RefacingRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the carefree, start-to-finish process we are known for.Due to the...

  • Kitchen Cabinet Refacing Sales Consultant

    1 week ago

    Warwick, United States RIHI "The Kitchen and Bath Specialist" Full time

    Job DescriptionJob DescriptionIn-Home sales: Kitchen Cabinet RefacingRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the carefree, start-to-finish process we are known for.Due to the...

  • Kitchen Designer/Sales Consultant

    4 weeks ago

    Warwick, United States RIHI "The Kitchen and Bath Specialist" Full time

    Job DescriptionJob DescriptionIn-Home sales: Kitchen DesignerRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the care-free, start-to-finish process we are known for.Due to high demand,...

  • Kitchen Designer/Sales Consultant

    2 weeks ago

    Warwick, United States RIHI "The Kitchen and Bath Specialist" Full time

    Job DescriptionJob DescriptionIn-Home sales: Kitchen DesignerRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the care-free, start-to-finish process we are known for.Due to high demand,...

  • Kitchen Designer/Sales Consultant

    1 week ago

    Warwick, United States RIHI "The Kitchen and Bath Specialist" Full time

    Job DescriptionJob DescriptionIn-Home sales: Kitchen DesignerRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the care-free, start-to-finish process we are known for.Due to high demand,...

  • Kitchen Designer/Sales Consultant

    4 days ago

    Warwick, United States RIHI "The Kitchen and Bath Specialist" Full time

    Job DescriptionJob DescriptionIn-Home sales: Kitchen DesignerRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the care-free, start-to-finish process we are known for.Due to high demand,...

  • Member Services Specialist/business Manager

    1 week ago

    Warwick, United States Safe Harbor Marinas Full time

    The Member Service Specialist/Business Manager is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, and collecting payments. This position may be referred to as Member Services Specialist. **Essential Duties and...

  • To Go Specialist

    3 weeks ago

    Warwick, United States Olive Garden Full time

    $3.89 per hour - $17.00 per hour Our Winning Family Starts With You! Check out these great benefits! * Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) * Free Employee Meal! (limited menu) * Weekly pay * Anniversary pay * Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) * Paid...