Quality Assurance Assistant

4 weeks ago

Mesa, United States DSV Full time

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
- Job area: Quality**DSV - Global transport and logistics**
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Location: USA - Mesa, W. Southern Ave

Division: Solutions
Job Posting Title: Quality Assurance Assistant
Time Type: Full Time

**SUMMARY**

The Quality Assurance Assistant performs administrative tasks that support and maintain several elements of the DSV IMS Quality Management System, including document control, training, quality metrics, sustainability, safety, internal audits, and special projects as assigned. The Quality Assurance Assistant interacts with all departments within DSV Inventory Management Solutions.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Creates forms, work instructions and process flow charts used in various IMS business processes.
- Generates various reports and compiles data summaries related to quality programs.
- Prepares PowerPoint presentations for various training topics, KPI/metrics displays, data summaries, and relevant meetings.
- Schedules procedure training sessions for applicable employees, tracks attendance and schedules refresher training sessions as needed.
- Participates in company sustainability and safety committees and enforces applicable safety programs in an office environment.
- Effectively communicates with employees throughout the organization both verbally and in writing.
- Assists with maintaining the employee training database by inputting training completion information, adding course topics, verifying curriculum accuracy, and running various training reports.
- Assists with editing written procedures, uploading into electronic document management system, assigning document approvers, and tracking the approval process.
- Assists with maintaining electronic document management system by assigning document numbers, logging them on the document master log, and removing obsolete documents.
- Assists with monitoring and reporting monthly/quarterly quality metrics, investigating gaps, and following up on action plans
- Performs other job-related duties as assigned.

**SUPERVISORY RESPONSIBILITIES**

Not Applicable

**MINIMUM REQUIRED QUALIFICATIONS**

**Education and/or Experience**
- Bachelor’s degree from an accredited college in a related discipline or equivalent combination of education and work experience
- One year of professional work experience with administrative responsibilities

**SKILLS, KNOWLEDGE AND ABILITIES**

**Computer Skills**
- Intermediate level skills in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Visio)
- Strong data entry skills
- Basic knowledge of using an ERP (Enterprise Resource Planning) system

**Language Skills**
- English Proficiency (reading, writing and verbal)

**Mathematical Skills**
- Intermediate

**Other Skills**
- Ability to function effectively in a dynamic, high-performance work team
- Ability to work well individually and in a cross-functional team environment
- Attention to detail and concern for accuracy
- Self-motivated, energetic, and able to perform with mínimal supervision
- Strong internal and external customer service skills
- Ability to exercise good judgment and maintain confidentiality of company and customer records
- Strong organizational and follow-up skills
- Ability to effectively organize and prioritize a variety of tasks, projects, and multiple deadlines
- Problem-solving skills

**PREFERRED QUALIFICATIONS**
- Experience in supply chain industry
- Knowledge of ISO standards and quality management systems

**TRAVEL REQUIRED**
- Travel by car between IMS Arizona facilities as needed

**PHYSICAL DEMANDS**

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by automobile.

**WORK ENVIRONMENT**

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The

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