General Manager

1 week ago

Columbia, United States California Dreaming Full time

Job description

At our restaurants the General Manager is a leader in one of the most dynamic and diverse collections of restaurants in the country. With a proven commitment to excellence, we intend to continuously learn, grow and become a stronger organization through our leaders.

The General Manager leads the management team of the restaurant to build sales and grow the business through a commitment to details, standards and creating great guest moments.

ESSENTIAL RESPONSIBILITIES:
Leadership
- To create and maintain clean, professional and educational environment in the restaurant.
- Consistently make decisions in the best interest of the guests, the employees and the organization.
- Coach and develop hourly employees to ensure you get the best results from them and to allow them opportunity to grow within the organization.

Build the Business
- Producing service, food and beverage experiences of the highest quality, executed to the specification in a timely and consistent manner.
- Follow all company protocols to ensure consistency, including Line Checks, Facility Walkthroughs, Time and Temperature Logs, HACCP Planning, and Health Department protocols, Service Standards, Beverage Recipes and Time Standards.
- Create a safe and sanitary work environment that is compliant with all health department standards and protocols.
- Increase guest satisfaction through superior service experiences.
- Participate in local, state and national marketing plans to build the relationships outside of the restaurant.
- Participate in Profit & Loss meetings and develop and execute appropriate action plans as needed.

Build the Team
- Continuously hire and develop staff in line with the direction of the concept and company standards.
- Establish a system whereby all employees are thoroughly trained in issues pertaining to their position.
- Establish and maintain the appropriate staffing levels to meet or exceed budgeted labor percentage.
- Complete annual performance reviews for all FOH and BOH employees.

Drive for Results
- Monitor daily labor reports and eliminate overtime.
- Maintain accurate employee files and proper documentation of performance.
- Effectively control costs on all items to meet or exceed budgeted food cost.
- Actively work to achieve the best price for products while maintaining quality standards and company approved specifications.
- Complete an accurate physical beverage inventory on a routine basis.
- Set appropriate prep levels to ensure fresh product and effective use of labor hour from servers and bartenders.
- Possess a strong working knowledge of the systems utilized within our company
- A minimum of 5 years of progressive management experience in well-rated restaurants
- Prior experience and success in running expo in a busy kitchen
- Experience hiring, training and mentoring salaried managers and hourly staff.
- Strong financial acumen with the proven ability to oversee cost control, labor management and bottom-line profitability.
- Ability to drive performance and results of a diverse hourly workforce

Pay: Up to $125,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 5 years

Restaurant type:

- Casual dining restaurant

Shift:

- Day shift
- Evening shift

Weekly day range:

- Every weekend

Work Location: In person

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