Program Specialist

4 weeks ago

Madison, United States WHEDA Full time

**WHY WHEDA?**

**WHEDA **serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture.

**WHEDA **values Equity, Diversity, and Inclusion as part of our culture.

**WHEDA **is an equal opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply.

**WHEDA **has a remote work policy where certain employees may enjoy a hybrid or remote work schedule, based on position and business needs. See more details below related to this specific position.**

**WHEDA **has a remote work policy where certain employees may enjoy a remote work schedule, based on position and business needs. See more details below related to this specific position.**

**WHEDA** is seeking a Program Specialist to join our Single-Family Servicing department in our **Madison facility**.

**SALARY: Hiring Range for this position is from $43,344 - $52,504 Annually.** Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement, health insurance and deferred compensation programs.

**POSITION OVERVIEW**:
The Program Specialist position in Servicing is responsible for contact center customer service, payment processing, escrow administration, and loan satisfaction within compliance with WHEDA, investor and regulatory requirements. Competency in one or more of the following specialties: Servicing, Payment Processing and/or Escrow Administration

**ESSENTIAL DUTIES**:

- Provide customer support for borrowers, lending partners, insurance agents, title companies, and/or housing authorities.
- Payment Processing: Processing incoming payoff quote requests. Daily posting/reconciliation of coupons, lockbox import, recurring and one‐time ACH export/prenote, wire posting, reviewing payment reports, batch balancing, housing assistance, remote capture deposit, and cash balancing.
- Escrow Administration: Daily hazard insurance entry, weekly insurance payment, private mortgage insurance payment and cancellation, force placed insurance monitoring/cancellation/payment, reviewing insurance reports, and initial escrow set‐up and analysis.
- Assists in coordinating and carrying out the day‐to‐day operations of the Servicing department.
- Participates in analysis of selecting/implementing new and existing software and formulating/modifying new and existing policies, programs, and procedures.
- Performs or assists with other duties as assigned.

**QUALIFICATIONS**:
High School Diploma or G.E.D. AND 0 ‐ 2 years of relevant experience; OR equivalent combination of education and experience.

**KNOWLEDGE AND SKILLS**:

- Proficiency with computer software, Microsoft Office, and the internet
- Customer service principles
- Excellent verbal and written communication skills, including preparation of business correspondence
- Attention to detail, and ability to troubleshoot for process improvement
- Problem solving skills and ability to work under pressure
- Successful prioritizing and management of work projects
- Ability to work independently and efficiently
- Strong adherence to confidentiality in working with clients and vendors
- Data collection and research methods
- Data Entry principles
- Strong mathematical aptitude
- Mortgage lending regulations, practices, procedures, and applicable federal, state, and local laws

**This position has a work schedule that will initially be 100% in-office. After training is complete, it is at the discretion of the direct manager when the employee may begin a hybrid work schedule.**

**APPLICATION DEADLINE**: This position will remain open for 21 days.

This position is not eligible for a work-related immigration visa sponsorship.

An Equal Opportunity Employer Operating Under an Affirmative Action Plan.

  • Program Specialist

    3 weeks ago

    Madison, United States State of Wisconsin Full time

    **Introduction**: Consolidated Court Automation Programs (CCAP) is seeking a Program Specialist to join a dynamic team dedicated to the development and management of technology in support the court system’s extensive IT infrastructure located throughout the state of Wisconsin. **Position Summary**: **LOCATION**: Madison, Wisconsin **Job Details**: 1.)...

  • Academic Program Specialist

    7 days ago

    Madison, United States University of Wisconsin–Madison Full time

    **Job Summary**: **Responsibilities**: Contributes to the development, implementation, administration, coordination, and evaluation for one or more academic programs to ensure effectiveness in meeting departmental and student development goals and initiatives. Strives to create a welcoming, equitable, and inclusive work environment. - 30% Utilizes...

  • Lte Fisheries Program Data Support Specialist

    3 weeks ago

    Madison, United States State of Wisconsin Full time

    **Introduction**: We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities. The...

  • Program Specialist

    4 weeks ago

    Madison, United States State of Wisconsin Full time

    **Introduction**: **WHY WHEDA? WHEDA** serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture. WHEDA values Equity, Diversity, and Inclusion as part of our culture. WHEDA is an equal opportunity and Affirmative...

  • Program Specialist

    16 hours ago

    Madison, United States State of Wisconsin Full time

    **Introduction**: **WHY WHEDA? WHEDA** serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture. WHEDA values Equity, Diversity, and Inclusion as part of our culture. WHEDA is an equal opportunity and Affirmative...

  • Program Specialist

    7 days ago

    Madison, United States National Cemetery Administration Full time

    Summary This position is located at the Nashville National Cemetery in S Madison, Tennessee. This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Individuals with disabilities Internal to an agency Current federal employees of this agency. Veterans Clarification from the...

  • LTE Fisheries Program Data Support Specialist

    24 hours ago

    Madison, United States State of Wisconsin Full time

    Position Summary This is a half-time program data specialist LTE position in the Bureau of Fisheries Management. This position will engage in work tasks related to the development, implementation, evaluation, and maintenance of statewide fisheries data based on a sound understanding of fisheries and data sciences. The incumbent will act as the primary...

  • Collections Specialist

    1 week ago

    Madison, United States Byrider Full time

    **Collections Specialist** Growing, national automotive consumer finance company! Part of Russ Darrow Automotive! Collections Specialist career opportunity with the exclusive lending company for Byrider, Car Now Acceptance Company. **Rewards for Collections Specialist**: - $80,000.00 annual compensation potential - Top hourly pay + monthly incentive -...

  • RN-Program Specialist

    3 weeks ago

    Madison, Wisconsin, United States SSM Health Full time

    It's more than a career, it's a calling.WI-SSM Health St. Mary's Hospital - MadisonWorker Type:RegularJob Summary:Provides support for the business objectives to support program(s) of a defined area.Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIESCollaborates to identify program opportunities and recommends business plan and budget.Promotes the...

  • RN-Program Specialist

    1 month ago

    Madison, Wisconsin, United States SSM Health Full time

    It's more than a career, it's a calling.WI-SSM Health St. Mary's Hospital - MadisonWorker Type:RegularJob Summary:Provides support for the business objectives to support program(s) of a defined area.Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIESCollaborates to identify program opportunities and recommends business plan and budget.Promotes the...

  • Bilingual Case Manager- JOR

    4 weeks ago

    Madison, United States National Youth Advocate Program Full time

    Job DetailsJob Location Madison, WI Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing...

  • Bilingual Case Manager- JOR

    3 weeks ago

    Madison, United States National Youth Advocate Program Full time

    Job DetailsJob Location Madison, WI Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing...

  • Bilingual Case Manager- JOR

    2 weeks ago

    Madison, United States National Youth Advocate Program Full time

    Job DetailsJob Location Madison, WI Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing...

  • Collections Specialist

    7 days ago

    Madison, Wisconsin, United States Byrider Full time

    Collections SpecialistGrowing, national automotive consumer finance company Part of Russ Darrow Automotive Collections Specialist career opportunity with the exclusive lending company for Byrider, Car Now Acceptance Company.Rewards for Collections Specialist:- $80,000.00 annual compensation potential Top hourly pay + monthly incentive Monthly, quarterly &...

  • Employment Specialist

    2 weeks ago

    Madison, United States Down Syndrome Association of Wisconsin Full time

    **Position Title**: Employment Specialist **Location**:Dane County **Reports To**:Director of Employment Services **Status**: 30 - 40 hour per week with some fluctuation **Pay**: $18 - 20 / Hour **FLSA Status**:Not applicable **Are you looking for a position that brings purpose to your life? Would you like to wake up every day knowing that you are...

  • Compliance Specialist

    3 weeks ago

    Madison, United States Oakbrook Corporation Full time

    Exciting Opportunity at Oakbrook Corporation for a Compliance Specialist! Join our team and contribute to upholding our core value of integrity by ensuring our operations are in compliance with regulations and company policies. As a Compliance Specialist, you will have the chance to showcase your problem-solving skills and attention to detail while also...

  • Disability Benefit Specialist

    1 month ago

    Madison, United States County of Dane Wisconsin Full time

    The Dane County Human Services Department has a current vacancy at the Aging & Disability Resource Center for a Disability Benefit Specialist. The eligible list created from this posting may be used for future Disability Benefit Specialist vacancies Specialist, Disability, Program, Information, Skills

  • SOX Compliance Specialist

    1 month ago

    Madison, United States Randstad North America, Inc. Full time

    Are you a detail-oriented professional with a passion for compliance and process improvement? We are seeking a dedicated SOX Compliance Specialist to join our client's team. In this role, you will coordinate SOX program activities, document and updat Compliance Specialist, Compliance, Specialist, Auditor, Business Services, Staffing

  • SOX Compliance Specialist

    2 months ago

    Madison, United States Randstad North America, Inc. Full time

    Pay Rate: 28-32 per hour contract - 40 hours a week 8-5 Monday - Friday - CST Madison, Mississippi - onsite Overview The SOX Compliance Specialist will be responsible for coordinating SOX program activities, to include but not limited to, scheduling Compliance Specialist, Specialist, Compliance, Auditor, Healthcare, Staffing

  • SOX Compliance Specialist

    3 weeks ago

    Madison, United States Randstad North America, Inc. Full time

    Pay Rate: 28-32 per hour contract - 40 hours a week 8-5 Monday - Friday - CST Madison, Mississippi - onsite Overview The SOX Compliance Specialist will be responsible for coordinating SOX program activities, to include but not limited to, scheduling Compliance Specialist, Specialist, Compliance, Auditor, Healthcare, Staffing