Teller (North End-boston)

2 weeks ago


Boston, United States Eastern Bank Full time

This position is for Monday, Friday, & Saturday Schedule

Tellers Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate

**Major Responsibilities**:
**Following established policies and procedures, performs routine teller duties**:

- Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
- Cash checks for customers and non-customers
- Process and properly record the sale of monetary instruments (i.e. official bank checks)
- Process foreign currency purchases and sales
- Redeem savings bonds
- Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
- Process various types of loan payments and credit card cash advances
- Assist with providing customers with access to safe deposit area, as applicable based on branch configuration
- Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
- Other duties as required
- Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.

**Qualifications**:

- Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
- Individual should be a self-starter and be technically literate.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
- High school or equivalent required.
- 1-2 years teller experience or cash handling experience
- Schedule: Monday, Friday & Saturday

**Working Conditions**:

- Must be able to remain in a stationary position for long durations of time without a break.
- Incumbent must be able to transport items weighing 15 pounds or more.



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