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Administrative Assistant

3 months ago

Oak Brook, United States Innovista LLC Full time

Description:
Are you searching for a fulfilling role that can make a significant difference in healthcare?

At Innovista, we're devoted to driving transformative change in this essential sector. Our independent physician partners achieve exceptional results in every aspect of value-based care, contributing to enhanced patient care and improved practice outcomes.

Innovista Health is a full-service management services organization with a commitment to revolutionizing practice, offering solutions like multi-payer program administration, quality, utilization, and care coordination services, as well as performance improvement insights and reporting.

Innovista Health Solutions, based in Illinois, is an organization with a far-reaching influence, operating in both Illinois and Texas. At Innovista, we trust in the power of innovative programs and dedicated people to propel us forward in today's ever-changing healthcare market.

As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.

**JOB SUMMARY**

This role provides administrative support for the organization’s various departments in the corporate office. Duties include administrative tasks, mailroom operations, and project-based work.

**DUTIES AND RESPONSIBILITIES**
- Provide full administrative support for various departments and mailroom operations.
- Run and coordinate the day-to-day administrative duties of the organization.
- Ability to juggle multiple priorities and competing demands easily and effectively.
- Perform general office duties and finds way to improve administrative processes.
- Create, format, and maintain forms and spreadsheets as needed.
- Manage mailroom inbox and mail/signature logs.
- Process outgoing letters via Pitney Bowes folder/inserter and postage machine.
- Utilize business size copiers and scanners.
- JIRA Admin Helpdesk tickets to be completed as assigned.
- Electronically fax to providers for ACO notifications, case closures, physician champion fax blasts.
- Maintain various trackers such as, welcome letters, term letters, postage reports, etc.
- Perform administrative work involving independent judgment, accuracy, and speed with mínimal supervision.
- Sort and open incoming mail and look up claims/members via EZCAP for identification.
- Count, sort, and scan paper claims to vendor for processing.
- Identify status of incoming appeals to sort and scan to the appeals team.
- Complete all outgoing mail including overnight and priority mailings.
- Mail checks, provider and member letters, and all other client correspondence.
- Order office supplies, business cards, signature stamps for all offices.
- Restock kitchen, supply cabinets, conference rooms.
- Keep accurate sign in sheets for all visitors and guests.
- Ability to work well in a team environment and with all levels of internal management and staff.
- Maintain all necessary levels of member/patient privacy in accordance with HIPAA standards.
- Perform all other duties as assigned.

**Requirements**:

- Associate degree or equivalent experience required.
- Excellent organizational skills.
- Demonstrate effective verbal and written communication skills.
- Demonstrate analytic skills when problem solving.
- Proficient in MS Office Applications and ability to learn department and job specific software systems.
- Demonstrate high attention to detail and a high degree of accuracy.

**BENEFITS**

We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members.

HEALTH & WELLBEING
- A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Dental and vision coverage
- Company-paid benefits (short
- and long-term disability, employee life, and accidental death and dismemberment)
- Employee Assistance Program
- Discounts and perks on gym memberships, shopping, travel, recreation, and more

FINANCIAL GROWTH
- A yearly discretionary bonus
- 401(k) with a company match
- Rewarding employee referral bonuses

WORK/LIFE BALANCE
- Generous paid time off policy that increases with tenure
- Nine paid company holidays + three Diversity Days
- Potential to work hybrid or remote and/or create a flexible work schedule (role specific)

JOB SATISFACTION & ADVANCEMENT
- Clear career advancement and growth pathways
- Continuous education opportunities
- Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join
- Company-wide socials and gatherings
- "Dress for Your Day" policy
- An open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work culture

Innovista provides equal employment opportunities to