![CDL Consultant, Inc.](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative/inside Sales
3 weeks ago
**Job description**
Our sales team drives our company to find new customers, retain current customers, and develop innovative solutions for improving our services. As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word-of-mouth sales. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality. If you enjoy talking to people and helping people see the value of our services, this is the job for you
**Responsibilities**:
Follow an outlined script and advertise our services via phone calls to interested customers in a manner that is professional and honest.
Answer inbound calls that come into our sales center. (NO COLD CALLING)
Research and familiarize yourself with services to sell confidently.
Work with team members to facilitate calls, manage workflow, and minimize hold times throughout the sales process.
Collaborate with other company departments to provide an excellent well-rounded customer experience.
Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with.
Maintain an organized workspace and properly document each sales task to provide accurate information on updates and follow-ups.
Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage sales.
Participate in regular meetings to discuss benchmarks and personal as well as team goals for the upcoming week.
Job Skills & Qualifications
Required
High school diploma
Strong interpersonal communication skills
Superior listening skills
Ability to maintain an organized and professional workspace
Computer proficiency
Problem-solving ability
Preferred: Experience in customer service, sales, and/or retention
Pay: From $17.00 per hour
**Benefits**:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Compensation package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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