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Supervisor, Shp Operations, Enrollment
3 months ago
**Organization**:
Sutter Health Plan - Valley
**Position Overview**:
The Supervisor, SHP Operations, Enrollment will be responsible for the following:
- Transactional metrics - daily/monthly
- SCN assignment daily
- Support inquiries and transactional team needs - daily
- Team and internal first point of contact - daily
- One Funnel contact - daily
- Small group renewal assignment - monthly
- Review eligibility guarantee inquiries from SPHS - monthly
- Out of area member audit - monthly
- HR upgrades - as needed
- Training - as needed
**EDUCATION**:
- HS Diploma or General Education Diploma (GED)
**PREFERRED EXPERIENCE**:
- 5 years of recent relevant experience.
**SKILLS AND KNOWLEDGE**:
- Requires in-depth working knowledge of office procedures and organization in a managed healthcare setting.
- Thorough knowledge of resource based relative value scale (RBRVS), Current Procedure Terminology (CPT) and International Classification of Diseases (ICD) coding, Healthcare Common Procedure Coding (HCPC) and medical terminology.
- Understanding of a variety of medical claims processing procedures.
- Understanding of standard payment rules.
- Knowledge of state and federal regulations.
- Principles and practices of medical management with emphasis on authorization processes.
- Communicate (written and orally) and work effectively with others.
- Work independently and as a team member.
- Identify to analyze and resolve complex claims issues.
- Ability to correctly interpret HMO benefits and contractual provisions.
- Ability to handle large volumes of claims.
- Manage time effectively for self and others.
- Meet deadlines and productions standards.
- Ability to analyze data.
**Job Shift**:
Days
**Schedule**:
Full Time
**Shift Hours**:
8
**Days of the Week**:
Monday - Friday
**Weekend Requirements**:
None
**Benefits**:
Yes
**Unions**:
No
This position is work from home eligible.
**Position Status**:
Exempt
**Weekly Hours**:
40
**Employee Status**:
Regular
**Number of Openings**:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $39.07 to $58.61 / hour