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Patient Flow Manager

4 months ago

Elk Grove Village, United States TouchPoint Full time

TouchPoint
- We are hiring immediately for a **PATIENT FLOW MANAGER **position.
- ** Schedule**: Full Time; Monday
- Friday with weekends as needed.
- **Requirement**: Health care and leadership experience preferred.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today

Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you
We asked some of our associates why they love working for Touchpoint. Click here to see what they said

We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing - and just as passionate about having fun, supporting each other and serving our communities.

Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?

**Job Summary**:
**Summary**: As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

**Essential Duties and Responsibilities**:

- Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
- Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
- Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
- Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
- Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
- Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
- Performs other duties as assigned.

**Qualifications**:

- Management experience in hospital environment and/or patient transportation.
- Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
- Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
- Associate’s degree is preferred.

**Associates at Touchpoint are offered many fantastic benefits.**

Both full-time and part-time positions offer the following benefits to associates:

- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)

Touchpoint maintains a drug-free workplace.

**About Compass Group: Achieving leadership in the foodservice industry**

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Applications are accepted on an ongoing basis.