Lead Patient Coordinator
3 weeks ago
Looking to work in a collaborative environment? If you're a team player eager to grow and learn, then come join our team at **OneSource Medical Diagnostics.**
**OneSource Medical Diagnostics** provides administrative and support services to **Expert MRI, **a leading radiology group.
**Schedule - Monday to Friday, 6:00 am to 2:30 pm**
**Pay Range - $20.00-$22.00 per hour**
We're currently seeking a dynamic individual for our newest opening**:Bilingual (English/Spanish) Lead Patient Coordinator **for our Imaging Radiology office. The **Lead Patient Coordinator **will oversee front office reception and administration tasks, including greeting patients and facilitating their prescheduled medical procedures at our imaging centers.
**Day to Day will include**:
- Inventory Control: Medical, Linen, Toiletries, Office supplies
- Asset Control: inventory of equipment (i.e., computers, monitors, phones, faxes, scanners, copiers)
- New Employee Trainings
- Facility Audit Control Development of Front Office Policy & Procedures
- Contracted Hospital data entry, paperwork, after hours patients
- Joint Venture & Core Site Patient Information Monitoring and Auditing (patient documentation)
- Responsible for maximizing scan completion for territory
- Assuring and revise patients confirmation, no shows, appointment letters
- Customer Service Managing Daily Schedule to meet daily completion goal for territory locations
- Send end day completion report in detail
- Checking in patients through the system workflow properly
- Answer busy multi-line telephone system
- Understand and Follow scheduling procedures, maintain appointment calendars
- Reconciliation of daily changes in schedule Logging No show, rescheduled, cancelled appointments
- Preparing patients paperwork with the proper forms
- Communicate with patient of delays
- Updating patients’ demographics in patient account, as needed
- Reviewing the patients filled out charts to ensure patient safety
- Walks patient to dressing rooms and ensures to provide caution statement
- Scans signed paperwork in patients’ in the designated drive and attaches to chart
- Creates DICOM CDs per patient
- Assists with admission process as needed including but not limited to assembling admission packets, processing admission records in a timely and accurate manner, completing/verifying all information on admission records
- Process payments, as needed Works directly with technologist to manager the schedule
- Performs general clerical duties including but not limited to typing, photocopying, faxing, and mailing as needed
- Assures that all medical record information is protected and kept confidential; protects all medical record information from loss, defacing, or destruction before retention period ends Downloads diagnostic reports through the pacs system, as needed
- Must follow Opening and Closing process
- Must travel to other locations, as required
- Communicate to direct manager of any delays or patient concerns
**Education/Experience**:
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
- Some knowledge of HIPPA rules & regulations is preferred but not required
- **Must have Valid California drivers license at the time of hire**:
- Bilingual (English / Spanish) mandatory
- Proficient in Microsoft Excel, Microsoft Outlook, Microsoft Office, and Adobe Acrobat
**What We Offer**:
Medical, Dental, and Vision, Life Insurance, AD&D Coverage, Short-Term and Long-Term Disability, Employee Assistance, Paid Time Off, Paid Sick Time, Paid Holidays, 401(k)
One Source Medical Diagnostics is an equal opportunity employer
Pay: $20.00 - $22.00 per hour
**Benefits**:
- 401(k)
- AD&D insurance
- Dental insurance
- Employee assistance program
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Radiology
Schedule:
- Monday to Friday
Work Location: In person
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