Customer Service Representative
2 weeks ago
**Must have a 4-40 Florida Customer Representative License or must be willing to acquire the 4-40 license through the company.**
**PURPOSE**:
An Account Executive (CSR) performs higher level office support duties and provides specialized program support for the Sales Department. Account Executives (CSR) work directly with the sales agents to provide service to clients' changing insurance needs by selling and servicing various policy types such as auto insurance, homeowner’s insurance, commercial insurance, life insurance, health, and disability insurance. Account Executives explain policies, guide customers in the selection process, and maintain each client’s insurance records. They identify client insurance needs, make recommendations, and bring clients to closure with establishment of identified insurance products for new and existing client relationships. Perfect opportunity to continue your insurance sales career or begin the journey into the industry.
**DUTIES AND RESPONSIBILITIES**:
- Provide introductory information to new clients.
- Determining the quickest most effective way to answer a client's questions.
- Working directly with Sales agents to find appropriate care and solutions for clients.
- Prospecting, generating new business, cross selling and customer service.
- Help the long-term success of the agency by following the agency’s guidelines and operational processes.
- Determine clients particular needs by quoting and explaining coverage options that meet their immediate and long-term goals.
- Complete coverage by delivering the policy; planning future follow-up visits and evaluations of needs.
- Provide continuing service to customers by thoroughly completing service requests, customer policy reviews, and courtesy follow-up calls.
- Promote all types of new insurance contracts or suggest additions/changes to existing ones.
- Evaluate business or individual customers needs and propose protection plans that meet their criteria.
- Work with clients to deliver risk management strategies that fit their risk
- Monitor insurance claims to ensure mutual satisfaction
- Constantly update job knowledge and learn about new products and services
- Fulfill all policy requirements
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
**JOB QUALIFICATIONS**:
- Must have or be willing to obtain a 4-40 Florida Customer Representative License. (The license will be company sponsored)
- Ability to collaborate with and share workload with the sales team.
- Technical and critical problem solving skills.
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
- Ability to project energy and motivate others.
- Aggressive pursuit of business and personal advancement.
- This position requires a person who must be able to work under stress and deal with the public effectively in a professional manner.
- 2-3 years of relevant experience in an office environment.
- Able to type minimum 35 words per minute (minimum).
- Results driven, persistent - able to self-direct and work independently showing initiative, while seeking guidance when appropriate.
- Comfortable multitasking, organizing and prioritizing tasks without guidance.
- Time management expertise to ensure tasks are completed in a timely manner throughout the day.
- Proficient technology usage skills.
- Honest and ethical team player.
- Sense of urgency with the ability to multitask under pressure
- Excellent communication skills, both written and verbal
- Strong attendance history of punctuality.
- High School diploma or General Education Degree (GED) required.
- Ability to pay close attention to detail and be flexible in a fast paced and growing organization.
- **Eligible to receive additional income through added bonus incentives**_
Pay: $500.00 - $600.00 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
**Language**:
- Spanish and English (required)
License/Certification:
- Driver's License (preferred)
- Florida CSR License (4-40) or are willing to acquire one? (preferred)
Ability to Commute:
- Miami, FL 33122 (required)
Ability to Relocate:
- Miami, FL 33122: Relocate before starting work (required)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Miami, Florida, United States VA Visionaries Full timeWelcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the VA Visionaries with the position of Customer Service Representative - VA Visionaries which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every...
-
Customer Service Representative
1 month ago
Miami, Florida, United States VA Visionaries Full timeWelcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the VA Visionaries with the position of Customer Service Representative - VA Visionaries which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every...
-
Customer Service Representative
2 weeks ago
Miami, United States Avanti Windows & Doors, LLC Full time**Customer Service Representative** We are looking for a **Customer Service Representative** to act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Efficiently communicate projected installation dates with customers. Additionally, a customer service...
-
Customer Service Representative
1 week ago
Miami, United States Magic5 Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeJoin Magic5 and Elevate Customer Service to New Heights! Magic5 is seeking passionate individuals to join our dynamic customer service team. As a leading provider of exceptional customer experiences, we're dedicated to delivering magical moments that leave a lasting impression. If you're...
-
Customer Service Representative
1 month ago
Miami, United States dazonn TECHNOLOGIES PRIVATE LIMITED Full timeJob DescriptionJob DescriptionDAZONN Technologies Private Limited is a leading technology company that provides innovative solutions to businesses of all sizes. We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing...
-
Customer Service Representative
1 month ago
Miami, United States Porvox Speak Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
1 month ago
Miami, Florida, United States dazonn TECHNOLOGIES PRIVATE LIMITED Full timeDAZONN Technologies Private Limited is a leading technology company that provides innovative solutions to businesses of all sizes. We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
1 month ago
Miami, United States dazonn TECHNOLOGIES PRIVATE LIMITED Full timeDAZONN Technologies Private Limited is a leading technology company that provides innovative solutions to businesses of all sizes. We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
7 days ago
Miami, United States VA Visionaries Full timeJob Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. Duties: - Handle inbound and outbound calls to...
-
Customer Service Representative
1 month ago
Miami, United States Fyzical - Little River Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Miami, FL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
4 weeks ago
Miami, United States Fyzical - Little River Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Miami, FL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
5 hours ago
Miami, United States Inkspirenize Full timeJob Title: Customer Service Representative Job Summary: We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will be passionate about providing exceptional service and resolving customer inquiries and issues efficiently. This role involves managing customer interactions through various communication...
-
Customer Service Representative
1 month ago
Miami, United States Porvox Speak Full timeJob DescriptionJob DescriptionWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...
-
Customer Service Representative
1 month ago
Miami, United States JobSquad Staffing Solutions Full timeJob DescriptionJob DescriptionThe JobSquad Solutions Team is currently looking for a Customer Service Representative to work at a company located in the Medley, FL area!Job Title Customer Service Representative Position Location Medley, FLPay/hours for position $17/ hr, Full timeRequirements of positionEducation: High school or G.E.D. equivalent•...
-
Customer Service Representative
4 weeks ago
Miami, United States JobSquad Staffing Solutions Full timeJob DescriptionJob DescriptionThe JobSquad Solutions Team is currently looking for a Customer Service Representative to work at a company located in the Medley, FL area!Job Title Customer Service Representative Position Location Medley, FLPay/hours for position $17/ hr, Full timeRequirements of positionEducation: High school or G.E.D. equivalent•...
-
Customer Service Representative
1 month ago
Miami, United States Comfort Insurance Corp Full timeJob DescriptionJob DescriptionPURPOSE:A Customer Service Representative performs higher level office support duties and provides specialized program support for the Sales Department. Customer Service Representatives work directly with the sales agents to provide service to clients' changing insurance needs by selling and servicing various policy types...
-
Customer Service Representative
4 weeks ago
Miami, United States Comfort Insurance Corp Full timeJob DescriptionJob DescriptionPURPOSE:A Customer Service Representative performs higher level office support duties and provides specialized program support for the Sales Department. Customer Service Representatives work directly with the sales agents to provide service to clients' changing insurance needs by selling and servicing various policy types...
-
Customer Service Representative
1 month ago
Miami, United States Arona Home Essentials Full timeArona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate 50 stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, and Indiana. We are currently looking for a...
-
Customer Service Representative
2 weeks ago
Miami, United States Arona Home Essentials Full timeArona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate 50 stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, and Indiana. We are currently looking for a...
-
Customer Service Representative
3 weeks ago
Miami, United States VORTEX INDUSTRIES, LLC Full timeDescription: Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing...
