Technical Project Manager
4 weeks ago
**Technical Project Manager ( Hybrid in CA prefer in San Diego )**
**MUST BE LOCATED EITHER IN LOS ANGELES OR SAN DIEGO**
**High-level**
Tillster seeks a **Technical Project Manager** to join its team, managing moderately complex technical and technology-centric programs and projects. These programs are market
- and customer centric and involve the delivery of technology solutions globally. You will work cross-functionally with Product, Sales, Account Management, Marketing, Engineering, Technology Analysis & Documentation, Technical Support, and other teams, documenting and reporting program scope, deliverables, timeliness, critical paths, change control, and proactively engage in risk mitigation. You will liaise with internal program/project executive sponsors, and other stakeholders.
To be successful in this role, you will demonstrate 2-3+ years’ experience in a technical, software engineering-centric, program/project lead role. You are self-disciplined, highly self-motivated, communicative, precise and factual, demonstrate adherence to commitments, and appreciate responsibility and accountability. You are personable, demonstrating commitment to best practices and customer satisfaction.
**Down in the weeds**
- Manage a high volume of fast-paced concurrent projects to successful delivery (on time, high quality, meeting requirements, and achieving stated business and technical outcomes)
- Set and meet deadlines with quality deliverables, effectively adapting and modifying plans based on changing data or conditions.
- Conduct daily project stand-up meetings, collect and disseminate information to functional teams and stake holders.
- Drive cross-functional team deliverables and schedules, hitting target milestones and managing assigned programs/projects according to plan.
- Ownership and accountability of accurate and timely project planning, management, coordination, tracking and reporting.
- Track open issues and risks and effectively negotiate to impact decisions and trade-offs and to guide issues within internal groups to resolution. Holds project team.
- Be accountable for the teams commitments, milestones, resources, and deliverables
- Anticipate, identify, document, and manage key project and program risks, proposing appropriate mitigation and contingency plans.
- Identify cross-functional dependencies, track, and report on their progress. Propose workable solutions to problems by analyzing business trade-offs among alternatives and uses objective judgment and influence to formulate and drive constructive debate and decision making on recommendations.
- Document and communicate status, issues, and risks in a timely manner to stakeholders and senior management.
- Ensure that the appropriate documents exist and are broadly communicated to drive shared vision among the projects teams
- Create clearly understandable and actionable success criteria, objectives, and requirements and communicate them to the team. Conducts team meetings to update status and identify and resolve issues.
- Use effective verbal and written communication skills to interact with individuals at all levels of the organization, as well as with internal and external customers.
- Client engagement duties as required or directed.
**About you**
- Bachelor’s degree in Computer Science, Engineering, or closely related field
- Minimum 2-3 years’ experience in a technical project lead role
- Experience with POS Systems a plus but not required.
- Success working in an Agile/SCRUM environment required.
- Demonstrated success collaborating with software engineering teams in the delivery of e-commerce software solutions.
- Excellent communication and influencing skills; demonstrated success building buy-in
- Flexible, adaptable; comfort with ambiguity and responding factually, accurately, quickly to rapidly evolving risks and opportunities.
- Strong bias for action; ability to successfully juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.
- Eagerness and willingness to roll up your sleeves and do whatever is necessary to meet team/program/project and customer goals.
**Making a Difference in the Tillster Way**
Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
**Pay and Benefits (USA)**
- Expected base salary range $75,000 - $95,000. Total starting compensation will be determined bas
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