Director of Clinical Services

4 weeks ago

Santa Barbara, United States 360 Behavioral Health Full time

**Who are we?**

At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360 Behavioral Health is one of the top ABA, enhanced personal assistance and respite providers in the United States. The commitment, dedication, and approach to care that guided our founders when they opened their doors continues to guide all we do today. Our devotion to their philosophy landed us on the list for “The 5 Best ABA Therapy Providers for 2023”, and to us being labeled as a certified “Best Place To Work”

**What would this role do?**

As a Director of Clinical Services (DOCS) with 360 Behavioral Health, you use and build upon the expertise you’ve developed as a Board-Certified Behavior Analyst (BCBA). At this point in your professional journey, you join our clinical leadership team and you “own” your clinical site and take responsibility for the site’s entire caseload.

Working closely and under the direction of the Senior Director of Clinical Services, you support your Clinical Supervisors, Behavior Interventionists and others as they deliver care to our clients. You consult with your team on best practices and company standards, you provide training in ABA-based therapy tools, and you drive outreach and other initiatives with referral sources and the community at large to support new client referrals and growth for your location.

**Role Responsibilities**
- Live the company’s business theory of Customer Focus, Total Participation, Continuous Improvement, Leadership, and Mutual Learning.
- Ensure that employees under your supervision are meeting their billable services by:

- Ensuring that 95% of clinical supervision services are provided on monthly basis.
- Ensuring that 85% of clinical direct services are provided on monthly basis.
- Ensure that the region assigned provides 85% of services.
- Provide training across different offices.
- Submit all required reports on time.
- Assist with the development and establishment of the clinical services in the region.
- Provide BCBA supervision.
- Ensure that the company’s “Zero Tolerance Policy” is understood, implemented and reinforced in the region.
- Ensure that Health Insurance Portability and Accountability Act (HIPAA) compliance is understood, implemented and reinforced in the region.
- Establish Clinical Services in the area.
- Responsible for ongoing staff training and BCBA supervision.
- Provide clinical consultation including behavior plans and programming to clinical staff.
- Provide parent training as need it and approved.
- Provide written program summaries and progress reports for each individual case prior to deadlines indicated by the authorization.
- Overlap and train clinical staff in accordance with the company Performance Evaluation System to ensure quality, consistency and continuity of services being provided.
- Coordinate monthly staff and professional development meetings as indicated.
- Provide some direct services if need be in order to supervise more effectively.
- Provide feedback to Supervisor regarding instructors on each case.
- Conduct assessments as assigned by the Supervisor.
- Ensure that all hours are being provided to the families with few or no cancellations.
- Communicate parental concerns and needs immediately to the Supervisor.
- Supervise and monitor assessments assigned from intake to completion.
- Conduct Report Review/Revisions Provide case consultation to PC’s as needed
- Attend Family Clinical Meetings as needed.
- Participate in planning and development of social groups and center base services.
- Direct Case Supervision
- Accountable for the operation of the office.
- Complete other duties as assigned and approved by the SDOC.
- Maintain telephone contact and a reliable method to record scheduled. appointments and return phone calls within 12 hours.
- Maintain reliable transportation and current liability insurance for the vehicle.
- Stand, sit, twist, kneel, bend-over, crouch down, walk, & sit/play on floor for extended periods of time as well as lift, push, and pull up to 40 pounds without assistance from another adult.

Must Haves
- Master’s degree in Applied Behavior Analysis (ABA) or Special Education and BCBA Credential.
- Excellent Clinical & Leadership skills.
- 5+ years’ clinical experience including:

- Direct service with individuals with varying diagnoses, diverse levels of functioning, and a broad range of ages.
- Individual client program development across skill levels, moderate to severe problem behaviors, and service delivery settings (i.e., home, school, community).
- Report writing.
- Expertise in all empirically evaluated assessment and intervention strategies.
- 2+ years’ experience as a Clinical

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