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Front Desk Agent

2 months ago


DeForest, United States Comfort Inn & Suites-Madison North Full time

Job Overview:
**Duties**:

- Greet guests upon arrival and provide them with information about hotel services
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and resolve any issues promptly and professionally
- Operate phone systems to handle incoming calls and transfer them to the appropriate department
- Maintain a clean and organized front desk area
- Provide exceptional customer service to ensure guest satisfaction

**Experience**:

- Previous experience in customer service, preferably in a hotel or hospitality setting
- Familiarity with front desk operations and phone etiquette

**Requirements**:

- Strong customer service skills
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Attention to detail and problem-solving abilities

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests

**Job Type**: Part-time

Pay: From $15.00 per hour

Expected hours: 16 per week

Schedule:

- Day shift
- Every weekend
- Holidays
- Morning shift

Work setting:

- In-person

People with a criminal record are encouraged to apply

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- DeForest, WI 53532 (required)

Ability to Relocate:

- DeForest, WI 53532: Relocate before starting work (required)

Work Location: In person