Program Supervisor Salary with Benefits

2 weeks ago

Southington, United States THE ARC OF SOUTHINGTON Full time

**GENERAL DESCRIPTION**:Supervises, trains, and evaluates the management team and ensures that quality services are being provided. Also participates in quality improvement efforts. Reports to the Program Directors.

**HOURS OF WORK**:Full-time, 40 hours per week and carries a rotating supervisor cell phone for emergencies, including weekends. Must be flexible. This is an exempt position.

**ESSENTIAL FUNCTIONS:SUPERVISION/SUPPORT OF MANAGEMENT STAFF**
- Supervise, train, evaluate and provide support to Program Managers of CLA, CRS and IHS programs in all areas including but not limited to: licensing regulations, applicable state and federal regulations and agency policies and procedures. This includes household maintenance and repair.
- Develop a working schedule to ensure all programs receive adequate attention while maintaining excellent communication with the Director team
- Reports to the Program Directors any outstanding quality assurance issues
- Attends staff meetings to support managers as needed
- Ensures all program documentation, data collection, and required reports are completed and on file and DSPs are properly trained
- Completes Managers performance evaluations with the input of the PJW RN, Director team and other department heads.
- Conduct regular physical plant inspections of all programs and ensures maintenance and repairs are completed in a timely manner
- Attends safety committee meeting in a supervisory role
- Conducts management consults and disciplines as needed
- Review and support managers with completing and conducting DSP performance evaluations and disciplinary actions
- Be knowledgeable and comply with all agency policies and procedures
- Conducts training for Program Managers as needed, individually or in groups
- Provides management supervision when there are vacancies at a CLA or CRS which includes being on call
- Directly trains new managers in the operation of the program
- Review payroll and approve reconciliations
- Ensures that all programs are operating in accordance with all DDS regulations

**FINANCIAL RESPONSIBILITY**
- Conducts financials audits for individuals in the home setting
- Ensures that house credit cards are used only for allowable expenses
- Conduct random financial audits to assist managers who may need more training
- Ensures managers stay within allotted house hours and all OT is approved
- Assists managers to work with the Benefit Coordinator on any issues that relate to individuals’ finances and entitlements

**PROFESSIONAL PERFORMANCE**
- Conducts PMT and CPR training as needed
- Conducts Abuse Neglect Investigations as needed
- Implement the agency mission statement
- Be knowledgeable of all state or federal regulations that the agency must be in compliance with
- Suggest appropriate revisions or new policies and procedures as necessary
- Work with others including DDS professional staff, other agency professional staff, medical personnel, etc. in a professional manner
- Maintain good working relationship with DDS Licensing staff
- Work with the Director team on any new program development
- Conduct agency training as needed
- Attends Board Meetings as requested or needed

**WORK SKILLS AND HABITS**
- Excellent organizational skills and ability to work independently
- Maintains professionalism at all times
- Ability to manage time well and meet all deadlines
- Good written and verbal communication skills with families, community, other programs and agencies, medical community, individuals, and staff
- Ability and qualification to train managers and staff
- Ability to empower managers through comprehensive training and leadership
- Must dress in a professional manner

**OTHER DUTIES AND REQUIREMENTS**:

- Maintain medication administration certification
- Attend meetings and trainings as necessary (may include overnight travel)
- Participate in agency fundraising and other community events
- Attends board meetings as required
- Valid CT Drivers License and insurability with agency’s insurance carrier
- Any other duties as requested by the director team

**EDUCATION AND EXPERIENCE REQUIRED**:

- Bachelor’s degree preferred, three years’ experience in working with people with intellectual and or developmental disabilities in a residential setting

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday
- On call

**Education**:

- High school or equivalent (preferred)

**Experience**:

- DDS Residential Management: 3 years (preferred)

License/Certification:

- Driver's License (required)
- PMT (preferred)
- CPR (preferred)
- Med Cert (preferred)

Work Location: In person

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