IT Help Desk Level 2 Technician

2 weeks ago


Southington, United States Automated Business Solutions Full time

**Job description**

**Requirements**:

- 2+ years of hands-on MSP or similar field experience (optional)
- Strong written and oral communication skills
- Current Industry Certifications (preferred)

**Proficiency in**:

- Windows Server and desktop (build and migration)
- Exchange Server and O365 support
- Virtualization (VMWare or Hyper V)
- Cloud Hosting (O365, M365, Azure)
- Networking (Firewalls, Routers, Switches, Wireless)
- Printers/Scanners
- Backups/Recovery and test restore

**Responsibilities**:

- Provide expert IT services both remotely and on-site
- Support clients primarily in RI, with potential travel in the Tri-State area
- Maintain a self-motivated work ethic
- Possess reliable transportation

**Skills and Traits**:

- Ability to work independently
- Effective client communication
- Collaborative team player
- Attention to detail, documentation, and follow-up
- Strong multitasking abilities

**Benefits include**:

- 401(k)
- Health Insurance
- Paid time off

**Additional Benefits Include**
- Career advancement and growth encouragement
- Company-paid training and certification opportunities
- High-energy work environment
- Be part of a team that’s shaping the future of IT solutions
- Bonus Incentives
- Broaden Professional Network

This is a permanent, full-time position.

Please submit your resume for immediate consideration.

**Salary**: $55,000.00 to $70,000.00 /year

Schedule:

- 8-hour shift
- Monday to Friday

Work Location: In person

Pay: $26.00 - $33.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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