Associations Manager

2 weeks ago


Morton Grove, United States Celtic Chicago Inc Full time

POSITION: Associations Manager & Meeting Planner

**Department**: Association Management

**Reports To**: Department Director

Knowledge and Skills
- 3+ years’ experience - Degree business, communications or marketing
- Conceptual thinker and problem solver
- Experience in association management and event planning
- Strong organizational, verbal and communication skills
- Capability to work and/or ability to learn in digital platforms, including Customer Relationship Management systems (a plus)
- Certified association executive (CAE) or certified meeting planner (CMP) a plus
- Knowledge of Microsoft Office programs Including Word, Excel and Outlook

**Responsibilities**

Association Management

Manage business aspect of assigned membership association clients, serving as their manager for membership, committees and communication; fulfilling the goals and tactics defined in the association’s annual plan.
- Execute annual plan
- Manage day-to-day tasks, including member communications, committee support, conference logistics
- Communicate with members regarding events and programs
- Track programs to annual budget

Association Communications

Create programs to communicate with members to generate positive relationships and secure retention.
- Manage member communication including newsletters, e-blasts
- Oversee the website to ensure postings are relevant and informative
- Create networking engagement between members to provide value

Event Management

Plan and manage the details of association events - both live and digital - to create meaningful engagement for the membership.
- Assist in site selection process and hotel contract negotiations
- Manage logistics for meetings, including program, speakers, registration, badges and meeting materials
- Coordinate hotel logistics and activities for various meetings
- Assist with continuing education programs

Membership Relations

Develop relationships with boards and members to be a resource for the organization and represent the mission in the marketplace
- Support membership requests
- Answer member inquiries
- Onboard and communicate with new members

Agency Contribution

Contributes to the effective functioning of the department and the agency.
- Displays professional work standards and attitude
- Represents the company in a positive, professional manner during client interaction.
- Follows company policies
- Flexibility and cooperation
- Meet expectations of department profitability



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