Cannabis Delivery Dispatch Manager
2 weeks ago
Cannabis Delivery Dispatcher Manager
**Position Overview**:
**Responsibilities**:
- Reviewing orders before and after delivery to ensure that orders are complete, charges are correct, and the customer is satisfied.
- Providing excellent customer service, answering questions, and handling complaints from clients.
- Customer engagement, upselling our in-house brands
- Maintain full compliance with all Cannabis compliance laws and regulations
- Maintain highest professional and ethical standards
- Any other duties that may be assigned
- Provide front-line support for drivers who need assistance out on the field
- Ensure customers concerns/ and or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to manager when needed
**Requirements**:
- Must be 21 years of age or older
- Must have prior experience in Cannabis Delivery Dispatch
- Valid California Driver’s License
- Previous Cannabis experienced required
- Strong time management and customer service skills
- Ability to maintain high standards in a fast-paced, constantly evolving environment
- Strong work ethic
- Attention to Detail
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
**Experience**:
- Cannabis Delivery: 1 Year (required)
- Customer Service: 3 years (preferred)
- Dispatching: 1 year (preferred)
- Cannabis Industry: 1 year (preferred)
Work Location: In person
**Job Types**: Full-time, Contract
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Adelanto, CA 92301: Relocate before starting work (required)
Work Location: In person
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