Full-time Customer Service Agent

4 days ago

Jamaica, United States Envoy Air Inc. Full time

Overview:
**Come and work for Envoy Air, an American Airlines Group Company, at **John F. Kennedy International Airport** **and watch your career take off You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.**

**We are hiring immediately, with no experience required**

**Pay rate**: $19/hr.**

**Responsibilities**:
**What’s in it for you?**
- Travel for **free** with your family and friends on flights across the American Airlines global network.
- Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
- Participate in our 401(k) program starting on your first day of employment In addition to helping you save for your future, Envoy offers a company match after one year of employment.
- In this **entry level position**, you can enjoy **paid on the job training** and development programs to take your career to the next level.
- Both **full-time and part-time** positions available.
- ** Flexibility** through the ability to trade shifts, as well as available overtime if you are an overachiever.
- Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

**What you will be doing**
- Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
- This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner
- Provide efficient and friendly service. Responsible for ensuring our crew and luggage are transported safely between the terminal and aircraft.
- Responsible for operating vehicles in various weather and visibility conditions.
- Shuttles are driven in areas congested with aircraft, as well as moving and stationary vehicles and equipment.
- No time for the gym? No problem You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
- This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company

Qualifications:
**Requirements**:

- Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
- 18 years or older.
- High school diploma, GED, or international equivalent.
- Ability to pass a pre-employment drug screen and background check.
- Authorized to work in U.S. without sponsorship.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

EnvoyHubL

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