Operations Center Investigator

1 month ago

Menomonee Falls, United States KOHLS Full time

Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enforcement to resolve Organized Retail Crime, answering incoming associate calls to assist with shoplifting apprehensions or significant event, researching fraudulent activity,advising partners on fraud patterns and behaviors, and analyzing data and summarizing results.

**ACCOUNTABILITIES**
- Assist stores, both Loss Prevention and Store Management, with CCTV and apprehension of suspected shoplifters
- Review and disposition events which could negatively impact overall business, i.e. weather, fires, and other significant events
- Subject matter expert surrounding shoplifter behaviors and Kohl’s apprehension guidelines
- Guide store associates in proper actions regarding potential fraud or loss
- Independently identify incidents of associate fraud and theft activity thru data analyst and other investigative sources
- Answer calls from alarm monitoring center and making appropriate decisions on alarm disposition
- Handling incoming store calls for suspected credit card fraud
- Making follow up calls to potential credit card fraud victims
- Assess shoplifting patterns and techniques to identify organized retail crime activity
- Work closing with a multitude of law enforcement agencies
- Active monitoring of at risk store locations
- Develop and follow up on BOLO alerts
- Provide updated information related to store closings
- Communicate effectively verbally and written with leadership and store teams

**QUALIFICATIONS**

REQUIRED:

- High School diploma or equivalent
- Assertive and persuasive
- Extreme multi tasker
- Attention to detail
- Quick decision maker

PREFERRED:

- Experience in shoplifting apprehensions, fraud investigations and retail store operations
- Ability to analyze data and summarize results
- Prior retail loss Prevention experience
- SPECIAL REQUIREMENTS
- Ability to work a flexible schedule to include nights and weekends as needed

  • operations center investigator

    4 weeks ago

    Menomonee Falls, Wisconsin, United States Kohl's Corporate Full time

    Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enforcement to resolve Organized Retail Crime, answering incoming associate calls...

  • ServicePLUS Center Production Operator

    3 weeks ago

    Menomonee Falls, United States Trelleborg Group Full time

    Tasks and ResponsibilitiesDaily assembly of assigned production partsRepititive assembly work in a comfortable environmentMeet daily production output requirementsPerform final inspections using Industrial standards, using calipers, and other inspection toolsIdentify non-conformances of finished components through established inspection methodsPackages...

  • ServicePLUS Center Production Operator

    2 weeks ago

    Menomonee Falls, United States Trelleborg Group Full time

    Tasks and ResponsibilitiesDaily assembly of assigned production parts Repititive assembly work in a comfortable environment Meet daily production output requirements Perform final inspections using Industrial standards, using calipers, and other inspection tools Identify non-conformances of finished components through established inspection methods Packages...

  • Director Coordination Center

    2 days ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 1.000000** **Shift: Shift 1** **Job Summary**: Responsible for the overall performance of the Froedtert Health system-wide patient flow and the Froedtert System Coordination Center including but not...

  • Cyber Security Operations Center Analyst

    4 weeks ago

    Wichita Falls, United States Capital One Full time

    Capital One is seeking experienced Cyber Security Analysts to join our Cyber Security Operations Center (CSOC) based in McLean, Virginia to identify and mitigate threats to our network, applications and cloud infrastructure. The Cyber Security Operations Center Analyst will be responsible for: Using tools such as Security Information and Event Management...

  • Clinic Manager

    5 days ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our CP-TOWN HALL HEALTH CENTER facility.*** **This job is ON - SITE.** **FTE: 1.000000** **Shift: Shift 1** **Job Summary**: Responsible for the day-to-day management of site or department based clinic operations and providing team leadership to the clinic staff....

  • Material Handler

    6 days ago

    Menomonee Falls, United States Trelleborg Group Full time

    Tasks and Responsibilities:Accurate and efficient receiving picking, processing, packaging, shipping and delivery of customer orders, including Basic customer service skills Ability to follow ISO 9001:2015 procedures Perform mechanical inspection using calipers, durometer gauge and other inspection tools Accurate input into database as well as accurate...

  • Material Handler

    5 days ago

    Menomonee Falls, United States Trelleborg Group Full time

    Tasks and Responsibilities:Accurate and efficient receiving picking, processing, packaging, shipping and delivery of customer orders, including Basic customer service skills Ability to follow ISO 9001:2015 procedures Perform mechanical inspection using calipers, durometer gauge and other inspection tools Accurate input into database as well as accurate...

  • Staffing Coordinator, Fch

    2 months ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 0.800000** **Shift: Shift 2** **Job Summary**: The Staffing Coordinator is responsible for staffing functions of the Nursing Department. Develops, plans, and implements the centralized staffing program...

  • Staffing Coordinator, Fch

    1 month ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 0.600000** **Shift: Shift 2** **A Week: Thursday, Friday; B Week: Monday, Tuesday 1500-2330 and Saturday, Sunday 1100-1930 Two holiday requirements per year.** **Job Summary**: The Staffing...

  • Staffing Coordinator, Fch

    1 month ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 0.600000** **Shift: Shift 2** **A Week: Monday, Tuesday 1500-2330 and Saturday, Sunday 1100-1930; B Week: Thursday, Friday 1500-2330 Two holiday requirements per year.** **Job Summary**: The Staffing...

  • Staffing Coordinator, Fch

    1 month ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 0.600000** **0700-1530, A week: Monday Tuesday Saturday Sunday, B week: Thursday Friday.** **Shift: Shift 1** **Job Summary**: The Staffing Coordinator is responsible for staffing functions of the...

  • Pharmacy Technician Coordinator Operations

    1 week ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our INTEGRATED SERVICE CENTER facility.*** **This job is HYBRID.** **FTE: 1.000000** **Shift: 1** **Schedule**:Monday through Friday working 6am - 2:30pm **Job Summary**: Coordinates the daily operations of the Pharmacy Technicians in the Outpatient Pharmacies. Acts as...

  • Manager of Workforce Health

    1 month ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our CP-NORTH HILLS HEALTH CENTER facility.*** **This job is HYBRID.** **FTE: 1.000000** **Shift: Shift 1** **Job Summary**: Responsibility for the management and delivery of support services within Workforce Health (WFH). The Manager will collaborate with WFH executive...

  • IT Systems Support Analyst, Fch

    3 days ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.*** **This job is ON - SITE.** **FTE: 1.000000** **Shift: 1st shift 8 am to 4:30 pm with an on call rotation.** **Job Summary**: This position is responsible for all support, configuration and deployment activities associated...

  • Cancer Center Technician, Fh

    3 weeks ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.*** **This job is ON - SITE.** **FTE: 1.000000** **Shift: Shift 1** **Hours: 7:30am - 4:00pm, Monday-Friday (Infusion and Lab)** **Job Summary**: The Cancer Center I Technician is an essential member of the patient-centered...

  • APS Investigator Specialist

    5 days ago

    Wichita Falls, United States Texas Department of Aging & Disability Services Full time

    Job Description: OVERVIEW An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times –but there are few occupations that offer more opportunities to learn new things about families, your community and...

  • Operation Center Associate

    3 days ago

    Falls Church, United States Kastle Systems Full time

    Overview: **Join the leader in providing smarter solutions for a safer world.** The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally....

  • CT and X-Ray Tech North Hills Health Center

    2 weeks ago

    Menomonee Falls, United States Froedtert Health Full time

    Job Summary: At the direction of a radiologist and/or other providers, prepares patients, performs imaging procedures and operates imaging equipment. Performs diagnostic studies according to specific guidelines and prescribed protocols while utilizing appropriate radiation protection measures. Adheres to organizational customer service standards and...

  • CT and X-Ray Tech North Hills Health Center

    5 days ago

    Menomonee Falls, United States Froedtert Health Full time

    Job Summary: At the direction of a radiologist and/or other providers, prepares patients, performs imaging procedures and operates imaging equipment. Performs diagnostic studies according to specific guidelines and prescribed protocols while utilizing appropriate radiation protection measures. Adheres to organizational customer service standards and...