Medical Receptionist
2 weeks ago
**About us**
Thrive Pediatrics is a private practice pediatric clinic in Elgin, IL. We offer the best possible healthcare to infants, children and adolescence. We provide a variety of pediatric servces including a holistic approach, prenatal consultations, mental health, and Telehealth services.
Our work environment includes:
- Modern office setting
- Great music
- On-the-job training
- Casual work attire
Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Medical Receptionist. As the first point of contact for patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our medical office. This is a full-time position with competitive pay and benefits.
**Responsibilities**:
- Greet and check-in patients, verifying their personal and insurance information
- Schedule appointments and manage the appointment calendar
- Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members
- Collect co-pays and process payments
- Maintain patient records and update medical charts using electronic systems: eClinicalWorks
- Ensure compliance with HIPAA regulations when handling patient information
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
**Requirements**:
- Previous experience working in a medical or dental office setting is preferred
- Familiarity with electronic medical record systems such as eClinicalWorks
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of medical terminology is a plus
Pay: $18.00 - $19.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Pediatrics
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
**Experience**:
- Customer service: 1 year (required)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (required)
Ability to Commute:
- Elgin, IL 60124 (required)
Ability to Relocate:
- Elgin, IL 60124: Relocate before starting work (required)
Work Location: In person
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