Deputy Director

**Description**:

- This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek._

**JOB CLASSIFICATION SUMMARY**

Position assigned to this class is responsible for serving as second in command in the Public Works department; incumbent supervises, manages, and leads the activities and operations of assigned division(s) and is responsible for fiscal, budgetary, and personnel responsibilities in assigned area(s) of responsibility; incumbent is heavily involved in goal setting and policy making alongside the Public Works Director.

**DISTINGUISHING CHARACTERISTICS**
- This is a senior management level position, recognized as a supervisory and organizational authority within a specific discipline or demonstrates broad practical knowledge in several major functions. Work involves directing, planning and coordinating across staff and projects/programs. Assists with policy development within assigned functional area or the organization. Typically reports to a department head and is a third
- or higher-level supervisor.

**Examples of Duties**:
**ESSENTIAL DUTIES**
- The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs._
- Plans, directs and oversees assigned divisions in Public Works.
- Supervises, directs and evaluates assigned staff, processes employee concerns and problems; directs work; counsels, disciplines, and completes employee performance appraisals; interviews and selects new employees.
- Organizes, prioritizes, and assigns work; monitors status of work in progress and reviews completed work; confers with assigned staff, assists with complex/problem situations; provides technical expertise; coordinates staff development and training activities.
- Communicates with the applicable stakeholders as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
- Responds to requests for information; responds to politically sensitive inquiries and concerns; resolves the most complex issues, often in collaboration with the Public Works Director; provides advice and counsel as needed.
- Facilitates meetings with internal departments and a variety of committees; prepares presentations for Council, management, staff, and citizens as needed.
- Manages customer service activities relating to area of assignment.
- Collaborates with the Public Works Director in the development and implementation department long and short-term plans, goals, and objectives; evaluates efficiency and effectiveness of operations, services, procedures, and use of resources; recommends and/or implement modifications or improvements as needed.
- Prepares, reviews, approves, completes, processes, or retains various forms, reports, correspondence, personnel information, performance evaluations, invoices, budget reports, financial records, contracts, codes, ordinance, policies, procedures, manuals, reference materials, or other documentation.
- Attends meetings, serves on committees, and makes presentations as needed.
- Prepares Council Action reports as needed.
- Assists in the preparation and monitoring of the annual departmental budget.
- Conducts special projects and reviews.
- Assumes the duties and responsibilities of the Public Works Director in his/her absence.
- Performs related work as assigned.

**Typical Qualifications**:
**MINIMUM QUALIFICATIONS** (at job entry)
- Education and Experience:
Bachelor’s Degree from an accredited college or university in Business or Public Administration, Construction Management, Engineering, Planning, or a related field. 10 years of related experience with at least 5 of those years as a supervisor. An equivalent combination of directly related education and experience can be considered. Master’s Degree preferred.

**LICENSING/CERTIFICATION REQUIREMENTS**
- Driver’s License
- Maintain all certifications/licenses required at job entry.

**KNOWLEDGE**
- Managerial principles, practices, techniques and options to successfully motivate and supervise staff;
- Public works operations principles, methods and practices;
- Budgeting and finance principles and practices;
- Project management principles and practices;
- Applicable state, local and federal laws relating to public works operations;
- Personnel related laws and policies;
- Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
- Applicable Federal, state and local laws, codes, ordinances, rules and regulations;
- Customer service principles and practices.

**SKILLS**
- Supervising and leading staff;
- Managing, identifying, communicating and carry