Patient Receptionist/call Center Representative

1 month ago

Sun City, United States ECN Operating LLC Full time

**Job description**
- Sun City Clinical Research is a dedicated research site within Elite Clinical Network, which conducts Phase I-IV research studies. Sun City Clinical Research has several new and ongoing clinical studies and is looking for a dedicated Patient Receptionist/Call Center Representative.**Position Summary**
- This position functions as an interface with patients, physicians, staff and is responsible for all incoming calls, screening, transferring, and answering appropriately, timely, and efficiently. Takes accurate and appropriate messages. Greets patients/visitors, checks patients in and out, distributes mail, faxes, etc. Assists department with various duties as needed.**ESSENTIAL JOB DUTIES**:

- Answers clinic phones and directs calls appropriately, monitors the queue to ensure calls are answered timely and appropriately.
- Becomes familiar with all studies to accurately inform patients (allotted compensation for time and travel, number of free doctor visits/ lab results/study medication).
- Schedules / reschedules appointments for patients according to patient's preference and written protocols.
- Answers questions and registers new patients as appropriate.
- Performs computer data entry in registration, scheduling and other programs as assigned.
- Updating patient recruitment portals promptly and accurately.
- Provide patient study compliance follow-up as needed.
- Maintains a pleasant appearance of the reception area and lobby.
- Performs other duties as assigned by the Clinic Supervisor

**KNOWLEDGE, SKILLS, AND ABILITIES**:

- High school diploma or equivalent.
- Excellent customer service skills.
- Knowledge of basic medical terminology and experience working in a medical office scheduling and answering calls.

**QUALIFICATIONS**:

- Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills.
- Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change.
- Ability to effectively present information to others, including other employees, community partners and vendors.
- Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
- Work in a team-oriented environment with a number of professionals with different work styles and support needs.
- Excellent interpersonal, verbal, and written skills.

  • Patient Receptionist/Call Center Representative

    1 month ago

    Sun City, United States ECN Operating LLC Full time

    Job DescriptionJob DescriptionJob descriptionSun City Clinical Research is a dedicated research site within Elite Clinical Network, which conducts Phase I-IV research studies. Sun City Clinical Research has several new and ongoing clinical studies and is looking for a dedicated Patient Receptionist/Call Center Representative.Position SummaryThis position...

  • Patient Receptionist/Call Center Representative

    3 weeks ago

    Sun City, United States ECN Operating LLC Full time

    Job DescriptionJob DescriptionJob descriptionSun City Clinical Research is a dedicated research site within Elite Clinical Network, which conducts Phase I-IV research studies. Sun City Clinical Research has several new and ongoing clinical studies and is looking for a dedicated Patient Receptionist/Call Center Representative.Position SummaryThis position...

  • Call Center Representative

    4 weeks ago

    Panama City, United States Orthopaedic Associates (Panama City) Full time

    Job DescriptionJob DescriptionCall Center Position Summary:Offers friendly, courteous and confidential assistance to every patient to ensure that the patient has a positive experience while at Orthopaedic Associates, P.A. Maintain accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient scheduling...

  • Call Center Representative

    3 weeks ago

    Panama City, United States Orthopaedic Associates (Panama City) Full time

    Job DescriptionJob DescriptionCall Center Position Summary:Offers friendly, courteous and confidential assistance to every patient to ensure that the patient has a positive experience while at Orthopaedic Associates, P.A. Maintain accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient scheduling...

  • Call Center Agent for Products and Services

    2 weeks ago

    Salt Lake City, United States Enterprise Call Center Full time

    Job DescriptionWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...

  • Medical Receptionist

    3 weeks ago

    Sun City Center, United States Apollo Pain Management Full time

    **Position**: Medical Scheduler/Receptionist APOLLO PAIN MANAGEMENT is a growing health care organization with offices in the Sun City Center and Bradenton. Our focus is on providing patients with advanced, interventional therapies for the improvement of their pain conditions. We are seeking a **Medical Scheduler/Receptionist** who is a reliable, energetic...

  • Call Center Representative

    2 months ago

    Oklahoma City, United States Hobby Lobby Stores, Inc. Full time

    Hobby Lobby Stores is looking for full time Call Center Representative. Job Responsibilities:Provide customer service to retail stores by responding to building maintenance requests. Locate, dispatch, and provide directions to contractors associated Call Center, Representative, Building Maintenance, Retail

  • Call Center Representative

    2 months ago

    Culver City, United States Achievable Health Full time

    Achievable Health is a nonprofit Federal Qualified Community Health Center whose mission is to provide high quality, integrated care to individuals with intellectual and developmental disabilities, their families, and other vulnerable populations. **JOB SUMMARY** Reporting to the Health Center Manager the Call Center Representative will be responsible for...

  • Call Center Representative

    2 weeks ago

    Culver City, United States Achievable Health Full time

    Achievable Health is a nonprofit Federal Qualified Community Health Center whose mission is to provide high quality, integrated care to individuals with intellectual and developmental disabilities, their families, and other vulnerable populations. **JOB SUMMARY** Reporting to the Health Center Manager the Call Center Representative will be responsible for...

  • Call Center Representative

    1 week ago

    Culver City, United States Achievable Health Full time

    Achievable Health is a nonprofit Federal Qualified Community Health Center whose mission is to provide high quality, integrated care to individuals with intellectual and developmental disabilities, their families, and other vulnerable populations. **JOB SUMMARY** Reporting to the Health Center Manager the Call Center Representative will be responsible for...

  • Hiring Now

    3 weeks ago

    Johnson City, United States Advanced Call Center Technologies Full time

    Job Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...

  • Call Center Supervisor

    3 weeks ago

    Sun City, United States Palo Verde Hematology Oncology LTD Full time

    To oversee the daily workflow/call center operations, responsible for coaching, resolving issues, guidance, and training of staff. Serving as a link between the team and upper management. Responsibilities include but are not limited to: - Answering Phones - Supervise the team of operators as assigned - Organize workflow and ensure that all employees...

  • Medical Scheduler/receptionist

    1 week ago

    Sun City Center, United States Apollo Pain Management Full time

    **Position**: Medical Scheduler/Receptionist APOLLO PAIN MANAGEMENT is a growing health care organization with offices in the Sun City Center and Lakewood Ranch. Our focus is on providing patients with advanced, interventional therapies for the improvement of their pain conditions. We are seeking a **Medical Scheduler/Receptionist** who is a reliable,...

  • Call Center Representative

    3 weeks ago

    Kansas City, United States The University of Kansas Health System Full time

    Position Summary / Career Interest:The call center representative is a frontline resource for our patients, staff and physicians. The representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus. Responsibilities: Assists with...

  • Call Center Representative

    1 week ago

    Kansas City, United States Createify Form Full time

    Job DescriptionJob DescriptionDescriptionJob Title:   Call Center Representative  Company: Createify FormLocation: Kansas CityPosition Type: Full-timeSalary Range: $850 - $1250 per weekJob Overview: We are is seeking a dedicated Call Center Representative to join our dynamic team. The successful candidate will be responsible for handling inbound and...

  • Front Desk Receptionist

    4 weeks ago

    Sun City, United States Riverchase Dermatology Full time

    ** Front Desk Receptionist (Sun City Center)** **Job Category****:** Administrative **Requisition Number****:** PATIE001919 Showing 1 location **Job Details** **Description** Thank you for considering Riverchase Dermatology as your employer! We are looking for energetic, compassionate, and reliable team players with GREAT customer service skills and a desire...

  • Front Desk Receptionist

    1 week ago

    Sun City, United States Riverchase Dermatology Full time

    ** Front Desk Receptionist (Sun City Center)** **Job Category****:** Administrative **Requisition Number****:** PATIE001919 Showing 1 location **Job Details** **Description** Thank you for considering Riverchase Dermatology as your employer! We are looking for energetic, compassionate, and reliable team players with GREAT customer service skills and a desire...

  • Remote Post-acute Call Center Advanced Practice

    6 days ago

    Jersey City, United States Post-Acute Care Call Center Full time

    42357BR **Remote Post-Acute Call Center Advanced Practice Clinician**: Nurse Practitioner Post-Acute Care **Description** TeamHealth has an excellent opportunity for a part-time primary care nurse practitioner (NP) or physician assistant (PA) with extensive experience in post-acute care to join our call center team. You will work remote and help to...

  • Call Center Representative

    6 days ago

    Kansas City, Missouri, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description Fresh Form Draft, a prominent architectural firm in Kansas City, MO, is actively looking for a committed and customer-oriented Call Center Representative. In this position, you will be responsible for...

  • Call Center Representative

    1 week ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description Fresh Form Draft, a leading architectural firm in Kansas City, MO, is seeking a dedicated and customer-focused Call Center Representative. This role involves handling inbound and outbound calls, providing...