![Days Inn](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent/night Auditor
2 weeks ago
'''Duties'''
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Answer phone calls, respond to inquiries, and provide information about hotel services and amenities
- Handle guest requests and complaints promptly and effectively, ensuring guest satisfaction
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure smooth operations and excellent guest experience
'''Experience'''
- Previous experience in hospitality management or front desk operations is preferred
- Strong phone etiquette and communication skills
- Familiarity with hotel management systems and phone systems
- Bilingual skills (if applicable) are a plus
- Excellent customer service skills with a friendly and professional demeanor
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
At our hotel, we strive to provide exceptional service to our guests. As a Front Desk Agent, you will play a crucial role in creating a positive first impression for our guests. You will be responsible for ensuring smooth check-in/check-out processes, addressing guest inquiries and concerns, and providing information about our hotel services. We are looking for individuals who are passionate about hospitality, have excellent communication skills, and can thrive in a fast-paced environment.
**Job Type**: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 - 25 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Evenings as needed
- Every weekend
- Holidays
- Monday to Friday
- On call
- Overnight shift
- Rotating weekends
Work setting:
- In-person
Work Location: In person
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