Service Advisor

2 weeks ago


Sterling, United States BMW of Sterling Full time

**Dealership**: L0379 BMW of Sterling

**BMW of Sterling**:
Helping satisfied customers drive away with a smile on their face is what we do - **join a team focused on earning customers for life**

**Responsibilities**:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customer informed of service specials, completion times and service expenses.

**Qualifications**:

- Previous Service Advisor experience, preferred.
- Prior experience as an automotive technician a plus.
- A team player who is focused on providing exemplary customer service.
- Basic mechanical understanding of an automobile.
- Acceptable driving record and a valid driver's license in your state of residence

**We offer best in class industry benefits**:

- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


  • Service Advisor

    1 month ago


    Sterling, United States AutoNation, Inc. Full time

    AutoNation Honda Dulles At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...

  • Service Advisor

    4 weeks ago


    Sterling, United States AutoNation, Inc. Full time

    AutoNation Honda Dulles At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...


  • Sterling, United States Asbury Automotive Full time

    About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our...


  • Sterling, United States Asbury Automotive Full time

    About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our...


  • Sterling, United States Asbury Full time

    About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our...

  • Service Advisor

    6 days ago


    Sterling, United States Loves Travel Stops & Country Store Full time

    Req ID: 439245Address: 130 Pilot Ln Brunswick, GA, 31523 Welcome to Love’s! OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General...


  • Sterling, United States Hogan & Sons Tire & Auto Full time

    **Overview**: Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. **COMPENSATION**: DEPENDING ON EXPERIENCE The Sales/Service Writer...


  • Sterling, United States Hogan & Sons Tire & Auto Full time

    **Overview**: Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. **COMPENSATION**: DEPENDING ON EXPERIENCE The Sales/Service Writer...

  • Guest Advisor

    1 month ago


    Sterling, United States GameStop Full time

    Under direct guidance and supervision, the Guest Advisor is part of a store team committed to developing customer loyalty, driving for results, and achieving individual goals. As needed to achieve success, the Guest Advisor will participate in the day-to-day operations of the store, principally focusing on sales and customer service activities. Guest...

  • Guest Advisor

    4 weeks ago


    Sterling, United States GameStop Full time

    Under direct guidance and supervision, the Guest Advisor is part of a store team committed to developing customer loyalty, driving for results, and achieving individual goals. As needed to achieve success, the Guest Advisor will participate in the day-to-day operations of the store, principally focusing on sales and customer service activities. Guest...

  • Guest Advisor

    2 months ago


    Sterling, United States GameStop Full time

    Provide best-in-class customer service ensure high levels of customer satisfaction. Attain individual sales objectives and goals. Focus on a selling culture that maximizes store profitability. Resolve or escalate customer concerns and complaints in a Guest Advisor, Advisor, Store, Customer Service, Guest, Retail


  • Sterling, United States Edward Jones Full time

    Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose:...


  • Sterling, United States Edward Jones Full time

    Job DescriptionClient advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial...


  • Sterling, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...


  • Sterling, United States Edward Jones Full time

    Job DescriptionClient advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial...


  • Sterling, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...


  • Sterling, United States Stohlman Subaru of Sterling Full time

    Stohlman Automotive, Inc. is looking for talented, detail-oriented, and dedicated professionals to join our team. At Stohlman, we continually strive to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. If you are a hard-working, self-motivated individual with the ability to get...


  • Sterling, United States Stohlman Subaru of Sterling Full time

    Job DescriptionJob DescriptionStohlman Automotive, Inc. is looking for talented, detail-oriented, and dedicated professionals to join our team.At Stohlman, we continually strive to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful.If you are a hard-working, self-motivated individual...


  • Sterling, United States Stohlman Subaru of Sterling Full time

    Stohlman Automotive, Inc. is looking for talented, detail-oriented, and dedicated professionals to join our team. At Stohlman, we continually strive to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. If you are a hard-working, self-motivated individual with the ability to get...


  • Sterling, United States Stohlman Subaru of Sterling Full time

    Stohlman Automotive, Inc. is looking for talented, detail-oriented, and dedicated professionals to join our team. At Stohlman, we continually strive to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. If you are a hard-working, self-motivated individual with the ability to get...