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Office Manager

3 months ago

Salisbury, United States United Way Full time

**United Way of the Lower Eastern Shore (UWLES) seeks an experienced professional for Office Manager.** Salary range $43,000-46,000/year.

This team member serves as the agency’s key contact in the front office for callers and office guests while working closely with all team members, donors, volunteers and community members. This role helps meet the organization’s mission through daily administrative tasks, database entry/data management, program & event support, facilities/vendor support, and basic accounting functions.

**Primary duties include**:

- Serve as the agency’s primary and initial contact with telephone & office support for general & referral inquiries, community guests, donors, volunteers, visitors, and vendors. This person’s workspace is in the front lobby.
- Team, Project and Administrative Support, including but not limited to:

- Office technology support, including managing online tools/meetings, on-site technology, and coordination of vendor support.
- Conference room scheduling, room preparations and care.
- Managing office volunteers and related projects.
- Pledge processing and maintaining confidential data in donor database.
- Support for Finance Manager related to daily processing & posting of receivables and payables, including utilizing database and QuickBooks.
- Processing daily mail and packages.
- Coordination/scheduling of board & committee meetings, and assistance with preparation & distribution of communications and support materials.
- Facilities and supplies management - maintaining safety protocols, organization of primary office and storage areas, facilitating supply/equipment orders, vendor/maintenance scheduling, and maintaining general office inventory.
- Coordination of direct mail processes in donor database and Excel such as managing mail lists, producing letters, and facilitating with team and print/mail vendor.
- Maintain database and reports for agency’s direct program(s) as needed.
- Event administrative and logistics support as needed to ensure positive guest experiences.
- Administrative support as needed for Leadership, Development and Impact team members.
- Additional duties as assigned based on interests, talents, and ability.

**Minimum Qualifications include**:

- Ability to work in a dynamic, inclusive team environment with a community-centered philosophy.
- Professional, positive and friendly interpersonal and customer service skills. Commitment to equality, kindness, integrity and confidentiality at all times.
- Excellent oral and written communication skills.
- Adaptable with strong multi-tasking & prioritizing skills.
- Able to work both independently and with teams of staff and volunteers.
- Advanced computer skills required: high proficiency with all Microsoft Office products (Excel, Outlook, Word, SharePoint, etc.); ability to master database; Experience with QuickBooks preferred.
- Ability to quickly learn and excel in new programs, database platforms and processes.
- Strong organizational skills.
- Adaptable and flexible to dynamic work environment, with strong multi-tasking and prioritizing skills.
- 3 to 5 years of administrative support or relevant experience.
- High school diploma/GED or its equivalent; Associate degree preferred.
- Physical needs of position may include extended periods of sitting or standing and lifting items up to 30 pounds.
- Use of own vehicle in performance of some duties will be needed. Standard mileage reimbursement is provided (excluding daily commute).

UWLES is an Equal Opportunity Employer. Reasonable accommodations may be available for individuals with disabilities to perform the essential duties.