Director, Contracting Business Technology

2 weeks ago

Washington, United States Amgen Full time

**HOW MIGHT YOU DEFY IMAGINATION?**

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

**Director, Contracting Business Technology**

**Live**:
**What you will do**

Let’s do this. Let’s change the world In this vital role the Contracting Business Technology Director will join our Contract Development leadership team within US Value Access and be responsible for overseeing a portfolio of technology improvement requests from business stakeholders across the organization. This position requires a dynamic leader and innovative strategic problem solver committed to delivering innovative capabilities to the US V&A organization. We are seeking a business leader who understands technology, can lead multiple workstreams concurrently across multiple business units, and can effectively manage change across a complex organization.

As a business technology leader, you will play a pivotal role in shaping our technological future, improving user experiences, and ensuring efficient business operations. This multi-faceted position imparts strong leadership, strategic vision, and a deep understanding of technology’s role in achieving business goals.

Critical to this role is the development of key performance indicators (KPIs) and a metrics and measurement plan that will allow the team to monitor workflows, business performance, and team efficiency and effectiveness across functions. Reporting and periodic readouts to cross-functional teams that leverage our technology platforms will be a requirement of this role.

**Key Responsibilities**:
**Shaping Amgen’s Future**
- Serve as Primary liaison for the business with Global Commercial Operations Digital Technology and Innovation Centers of Excellence to translate, negotiate and influence business needs into system solutions
- Lead team to evolve capabilities within our contracting ecosystem to improving reporting and contracting workflows within Conga CPQ & CLM
- Identify opportunities to automate redundant business processes with Artificial Intelligence
- Partner with IT to thoroughly explain business needs and enable the IT product team to develop detailed technical requirements & design options
- Ensure data and process compatibility while minimizing disruption to day-to day business operations
- Lead KPI workstreams and initiatives on metrics measurement and reporting
- Prepare business cases for resource allocation as needed

**Maintain System Continuity and Build Business Capabilities Roadmap**:

- Develop and deliver a comprehensive business capability roadmap aligned with the company’s strategic objectives
- Identify emerging technologies and trends to maintain a competitive edge
- Manage prioritization of business capabilities within the product backlog
- Champion and influence organizational change through daily behavior and in the implementation of business needs within technical solutions to support those needs
- Resolve conflicts among internal organizations and build collaborative relationships both internally and externally

**User Experience Strategy**:

- Lead team to define a user-centric approach that empowers US V&A staff to maximize productivity within Amgen’s Contract Management Ecosystem
- Collaborate with cross-functional teams to create seamless, intuitive, and customer focused experiences

**Process Improvement**:

- Identify areas for process optimization and lead broader team to evolve workflows to achieve efficiency gains
- Lead continuous process improvement initiatives to enhance productivity and reduce operational costs

**Lead team and develop talent**:

- Inspire, train, and establish roles and responsibilities. Prioritize work for business technology manager who will report into this leader.

**Win**:
**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The technically curious professional we seek is a strong collaborator with these qualifications.

**Basic Qualifications**:
Doctorate degree and 4 years of business or data analytics and/or commercial operations experience

**Or**:
Master’s degree and 8 years of business or data analytics and/or commercial operations experience

**Or**:
Bachelor’s degree and 10 years of business or data analytics and/or commercial operations experience

In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required tec

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