![Macy's](https://media.trabajo.org/img/noimg.jpg)
Retail Cosmetics Sales Mac Counter Manager
2 weeks ago
About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.
A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.
**Job Overview**:
Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
**Essential Functions**:
- Recruit, train, coach, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge, and personal and department productivity goals
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
- Review advertising calendar and ensure proper execution of events
- Communicate credit goal specifics and expectations
- Monitor associate productivity levels and provide coaching and feedback
- Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff
- Develop and implement business driving events to achieve department goals
- Supervise proper presentation, organization, storing, and replenishment of stock
- Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
- Alert Sales Manager of needs and concerns of the business and staff
- Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events
- Be in compliance with all hygiene standards
- Regular, dependable attendance and punctuality
**Qualifications and Competencies**:
- High School Diploma or equivalent required.
- 1-2 years related experience.
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful and able to adapt quickly to changing priorities.
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
**Essential Physical Requirements**:
- Position requires prolonged periods of standing/walking around store or department.
- May involve reaching, crouching, kneeling, stooping and color vision.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
- Frequently lift/move up to 25lbs.
Pay: $16.50 - $25.50 per hour
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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