Information Technology Specialist

2 weeks ago

Adams County PA, United States U.S. Army Cyber Command Full time

**Duties**:

- Develop software programs, assures optimum equipment utilization, achieves functional goals, and enhances program maintenance.
- Ensure that all recommendations for hardware and software requirements are cost effective and efficient.
- Analyze and evaluates workplace automation requirements for integration into a Remedy based business system.
- Search and maintain liaison with manufacturers, professional organizations, and counterparts at other activities regarding available hardware/software products and state-of-the-art technologies and techniques.

**Requirements**:
**Conditions of Employment**:

- Three year trial/probationary period may be required.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Top Secret security clearance with Sensitive Compartmented Information (SCI) access for the duration of employment.
- This position is designated as Key. The position cannot be vacated during a national emergency or mobilization without seriously impairing the mission.
- See "Additional Information" section for additional requirements and Conditions of Employment.

**Qualifications**:
**Who May Apply**:- To qualify based on your experience, your resume must describe one year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled.
- **Specialized experience would be demonstrated by**:- **BASIC REQUIREMENTS**
**(1) Attention to Detail** - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.
- **(2) Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
- **(3) Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.
- **(4) Problem Solving**:
**Education**:
**OR**
***

**Additional information**:
**GG 7/9: This position is in the **Professional **Category at the **Entry/Developmental** Work Level within the CES Occupational Structure.**
**GG 11: This position is in the **Professional **Category at the **Full Performance** Work Level within the CES Occupational Structure**.
- **If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.**:

- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Direct Deposit of Pay is required.
- Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a(n) Digital Technology Career Field position.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
- This position is designated "Mission Essential."

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