Automotive Service Advisor/writer
4 weeks ago
Service Writer
**Duties**:
- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document them
- Schedule appointments and manage service requests
- Provide estimates for repairs and services
- Coordinate with technicians to ensure timely completion of work
- Communicate with customers regarding the status of their vehicles
- Process payments and handle cash transactions
- Upsell additional services and products to customers
**Skills**:
- Strong mechanical knowledge and understanding of automotive systems
- Experience in automotive sales and customer service
- Proficient in cash handling and payment processing
- Familiarity with oil changes, alignments, and automotive diagnostics
- Ability to effectively upsell services and products to customers
- Excellent sales and negotiation skills
- Prior experience in auto service management is a plus
- Knowledge of diesel engine repair is a plus
We offer competitive pay and benefits package. Join our team of dedicated professionals and contribute to providing exceptional automotive services to our customers.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.
Pay: $18.00 - $22.00 per hour
Expected hours: 40 - 50 per week
**Benefits**:
- Employee discount
- Paid time off
Day range:
- Monday to Friday
Shift:
- 10 hour shift
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (required)
Work Location: In person
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