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Program Coordinator

4 months ago

San Diego, United States Catholic Charities Diocese Full time

**POSITION TITLE**: Foster Grandparent Program Coordinator

**REPORTS TO**: FGP/SCP Program Manager

**FLSA STATUS**: Non-exempt

**TIME COMMITMENT**: Full Time 40 hours per week

**SALARY**: $20.00-$21.00 per hour, depending on experience and education

**FLSA STATUS**: Non-Exempt

***: Under the supervision of the FGP/SCP Program Manager, position is responsible for the quality assurance and direct program related activities and services provided by the Foster Grandparents and Senior Companion Volunteers in San Diego and Imperial Counties.

**AGENCY CULTURE**:
The business and social environment we operate in has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of Catholic Charities aspire to the following:

- _A commitment to the agency’s mission, vision, and values;_
- _A commitment to excellence in everything we do;_
- _A commitment to excel at performance and quality improvement; _
- _A commitment to outcomes and measured results;_
- _A commitment to innovation and to what is possible.**ESSENTIAL FUNCTIONS**:

- Value the volunteers at all levels of the organization through staff interaction, supervision and community support
- Recruit, screen and select potential volunteers through federal eligibility requirements
- Co-facilitates 20 hours of program/agency orientation and training for new volunteers
- Conducts community outreach and presentations and assist with the development of recruitment plans and marketing strategies targeting seniors who are on a fixed income
- Conducts regularly scheduled volunteer station meetings for San Diego
- Monitors individual projects for appropriate service delivery and quality assurance
- Facilitates and schedules direct contacts and supervision meetings with volunteers and site supervisors as required or needed
- Supervises program component for up to 75 volunteers in partnership with Foster Grandparent Host Sites
- Promote shared vision, values and commitment to service by including the volunteers in the development and implementation of assigned service-related activities
- Ensures program integrity, quality assurance and high standards for San Diego and Imperial Valley service areas through the supervision and management of program files assuring required documentation is complete and well maintained, and conduct on-going reviews of assigned program components to further ensure compliance and quality assurance
- Responsible for monthly utilization reports of volunteer service hours, unduplicated volunteer and client numbers, and categories of service as required by agency Executive Director and funding sources
- Through specialized program software and database, manage and provide statistical program reports and provide Director with analysis of performance outcomes on a quarterly basis
- Provides assistance regarding program development, as needed
- Keeps supervisor apprised of program and/or volunteer issues, community and partner feedback and trends related to the program
- Coordinates with other program and is comfortable working in a flexible environment
- Is familiar and adheres to all agency policies and procedures and the Corporation for National and Community Services (funder) project regulations
- Ability to embrace the mission and values of the Catholic Charities

**EDUCATION, EXPERIENCE, AND SKILLS REQUIRED**:

- Bachelor’s degree from an accredited four-year college or university; or Associates Degree plus two years related experience and/or training; or the equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating policy and procedure manuals and contracts. Ability to generate and write routine reports and correspondence. Ability to speak effectively before large groups and/ or employees of an organization. Preference: Bilingual English/Spanish
- Working knowledge with generating and writing routine reports
- Experience working with programs serving older adults preferred
- Above standard computer literacy in Microsoft Office and other program related software
- Knowledge and familiarity with social media tools, including website
- Excellent administrative skills and attention to detail
- Ability to analyze data to identify trends
- Possess valid driver’s license and vehicle in order to drive to locations throughout San Diego and Imperial Counties

**FINANCIAL RESPONSIBILITY**:
Provide supervision and oversight of payroll for volunteer stipends and transportation reimbursement for program volunteers serving the two-county area

**Physical Requirements**:

- Ability to stand for up to 2 hours during presentations.
- Occasionally may be required to lift items up to 10 pounds to a height up to 3 feet.