Community Outreach and Recruitment Specialist

2 weeks ago

Salisbury, United States Telamon Corporation Full time

***:

- Conducts outreach and recruits eligible customers to participate in workforce and career programs. Serves as the first point of contact for connection to the agency. Identifies and determines eligibility for potential customers based on program requirements. Acts as a link between clients, community partners, and the Agency to increase access to, utilization of, and retention of program services.

**DUTIES AND RESPONSIBILITIES**:

- 1. Recruits and determines eligibility for program participation for potential customers in the community.
- 2. Provides information and education to community entities about available Agency programs and other resources. This can be done in person, by telephone or in a group presentation format.
- 3. Develop relationships by promoting programs with entities, community-based organizations, and employers.
- 4. Conducts assessments and identifies qualified participants to complete the registration and enrollment process.
- 5. Coordinate services for customers and assist customers with scheduling appointments and completing paperwork.
- 6. Assist in development and implementation of training including Health and Safety and Pesticide training for farmworkers.
- 7. Plans and participates in outreach activities. Attends assigned outreach events based on state-wide recruitment strategies.
- 8. Partners with other resource agencies and provide customer referrals based on needs. Assists with offering resources to ineligible customers.
- 9. Maintains and tracks data in relation to outreach events, referrals, enrollments, partnerships, training, etc.
- 10. Participates in staff meetings, committees, and training sessions.
- 11. Perform all other duties as assigned by the Program Manager.

**SUPERVISORY RESPONSIBILITIES**:

- This position has no direct supervisory duties but is expected to train or explain work procedures to others.

**ROLE QUALIFICATIONS**:
**Education and Experience Requirements**:

- High school diploma (or G.E.D.) is required.
- Minimum of 1 year of experience in a role that required related skills such as excellent communication skills.
- Must have own transportation, a valid driver’s license, and vehicle insurance.

**Skills and Abilities**:

- Proficient in Microsoft Office products including Word, Excel, and Outlook.
- Ability to independently navigate on-line client management systems.
- Bilingual ability is required. [Supervisor may change this to preferred as vacancy is posted if program language waiver has been approved.]
- Strong verbal and written communication skills required.
- Ability to present information to small or large groups in a clear and concise manner.
- Organization, attention to detail, and time management in maintaining records and documenting services.

**ESSENTIAL JOB FUNCTIONS**:

- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

- Work is performed mostly in the community, in a variety of settings.
- Driving/sitting for prolong periods of time.
- Standing and walking for prolong periods of time.
- Sitting, walking, stooping, squatting, lifting (up to30 lbs.), carrying, pushing, and climbing.
- Frequent exposure to adverse weather conditions.
- Exposure to dust and dirt.
- Subject to extended periods of sitting and exposure to computer screen.
- Keyboarding and data entry, use of telephone.
- Conduct outreach and home visits to customer residences, exposure to potentially unsafe environments, climb stairs.

**Background Checks**:
**Positions that Require Driving**:

- Telamon Corporation / TRC employees that are required to drive a personal vehicle for work-related duties are to meet the auto insurance liability requirement. The minimum limits required are $100,000 each person bodily injury, $300,000 each accident bodily injury and $50,000 property damage. The insurance liability requirement covers use of an employee’s personal vehicle.
- Telamon Corporation/TRC employees that drive a company-owned/rental vehicle must maintain a satisfactory annual motor vehicle record check.
- Must have own transportation, a valid driver's license, and vehicle insurance.

**ACKNOWLEDGEMENT**:

- I acknowledge that this job description is neither an employment contract nor a legal document and does not alter the employment at-will status. I have received, read, and understand the expectations for the successful performance of this job.

Exempt : No

Type : Regular Part Time Non Exempt - No Benefits

Area of Focus : Workforce & Career Services

Location : MD300

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