Change Management Lead
3 weeks ago
**Experience Level**: 7+ Years
**Qualifications (must haves)**:
- Organizational Design
- Experience with Deposit Banking, preferred
- Experience with Teller implementations, preferred (FIS D1 Teller is an advantage)
- Change Management
**Tasks & Responsibilities**:
- Is responsible for consulting and coaching senior leaders and project team members regarding their roles in change management.
- Is responsible for assessing and capturing change impacts, including recurring reviews of change impacts.
- Is responsible for identifying the associated stakeholders impacted by the change impacts.
- Is responsible for developing and executing a detailed change management plan (including communications, training, and engagement activities) for stakeholders to adopt the identified changes.
- Is responsible for hosting, developing, and/or executing change management activities as defined in the change management plan, and as necessary to support adoption of the changes.
- Is responsible for identifying, analyzing and preparing risk mitigation tactics to address behavioral change.
- Is responsible for supporting the communication efforts (e.g., messaging, contributing to content creation) related to change management.
- Uses insights from change management assessments and progress of behavioral change during the course of the project as input into the communications.
- Is responsible for developing and deploying in readiness assessments (e.g., communication plan has been executed, training has been delivered, appropriate level of competency has been demonstrated).
- Is responsible for tracking and reporting issues as they relate to change management.
- Is responsible for defining and measuring the success/adoption metrics and monitoring change progress, which may include executing pulse surveys and tracking attendance or viewership metrics.
- Is responsible for reporting status up to the program level change management lead and participating in program change level activities.
- Manage the portfolio and change load to understand changes impacting the business areas from other initiatives.
**Job Type**: Contract
Pay: $60.00 - $65.00 per hour
Work Location: In person
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