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Principal Salesforce Architect/team Lead

1 month ago

Chicago, United States Veradigm Full time

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.

**About the job**:
**Responsibilities**:

- Translate business requirements into well-architected solutions that optimize the Salesforce platform within the framework of the organization's enterprise architecture and information security policies.
- Lead technical design sessions, architecting and documenting solutions aligned with business objectives while identifying gaps between current and desired states.
- Manage, mentor, and provide technical guidance to a team of Salesforce developers and administrators, fostering their professional growth and development.
- Independently drive multiple projects end-to-end, ensuring successful planning, execution, analysis, and communication throughout the process.
- Oversee 200+ Salesforce users across various departments, including Sales, Implementation, Marketing, Product, and Customer Service, ensuring their needs are met efficiently and effectively.
- Design and configure Salesforce user roles, profiles, permissions, workflows, validation rules, reports, dashboards, and other Setup features to support organizational requirements.
- Identify existing and emerging features and best practices to maximize the value derived from the Salesforce platform.
- Support third-party integrations, including New Voice Media, Zuora, Slack, Outreach, Drift, Marketo, and others, as well as third-party apps built on the Salesforce platform.
- Provide hands-on training to Salesforce users on core functionality, new apps, and enhancements, empowering them to leverage Salesforce effectively.
- Maintain Salesforce developer/architect credentials and stay updated on the latest best practices to ensure continued excellence in solution delivery.
- Conduct quality code reviews and proactively address technical debt and security vulnerabilities to maintain a high standard of code quality.
- Proactively monitor production uptime and performance to ensure seamless operation of Salesforce systems.

**About You**:

- Excellent verbal and written communication skills, essential for collaborative engagement with stakeholders in requirement gathering and refinement.
- 7+ years of relevant work experience in the Business Systems or Operations environment, with at least 5 years of hands-on experience with the Salesforce platform, requiring LWC and Apex.
- Proven track record of leadership with a minimum of 3 years' experience as a people manager, demonstrating the ability to effectively mentor other developers.
- Salesforce certifications required: Platform Developer I and Platform Developer II, with Salesforce Technical Architect certification considered a significant advantage.
- Experience with structured release management, scrum methodologies, and project management tools such as JIRA is essential.
- Familiarity with Eclipse IDE and GIT for packaging deployments is preferred.
- Knowledge and experience of APIs, webhooks, and data transfer approaches are necessary, with expertise in creating and maintaining Boomi processes or any enterprise iPaaS solution (e.g., MuleSoft) highly desired.
- Salesforce Community development and deployment experience is required, while knowledge of SEO and Single Sign-On (SSO) is preferred.

**Bonus Qualifications**:

- 2+ years of experience in a SaaS-based company, demonstrating a strong understanding of cloud-based technologies and methodologies.
- Healthcare sector experience, providing valuable insight into industry-specific challenges and requirements.
- Experience with Zuora or Boomi Flow considered a significant advantage, showcasing proficiency in key platforms used within the organization.
- Proficiency in creating reports and dashboards using Tableau, PowerBI, or AWS Quicksight is a plus, indicating the ability to derive actionable insights from data and enhance decision-making processes.

LI-Remote

**Enhancing Lives and Building Careers**

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are **In the Network**. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together

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