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Seasonal Pool Attendant

3 months ago

Austin, United States Hotel Magdalena Full time

About our Company:
Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena is also home to Summer House on Music Lane and Magdalena Bar, offering locals and visitors alike more places to hang out and experience the best of Austin, off of South Congress.

Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José, Hotel Saint Cecilia, Austin Motel, Jo’s Coffee, Summer House on Music Lane, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix Hotel in San Francisco, California; and Hotel San Cristóbal and Benno in Todos Santos, Mexico, and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects throughout the U.S. and Mexico.

We're looking for:
Hotel Magdalena is looking for a seasonal Pool Attendant / Bartender who will be responsible for mixing and serving drinks to patrons, wait on bar patrons and serve items from the pool bar menu, and maintain cleanliness throughout the property including the Pool, Courtyard, public areas, Back of House, and exterior public space. Pool Attendants are also responsible for the restock of public bathroom guest amenities, pool guest amenities, and must ensure a thorough inventory control of these products.

Knowledge, Skills, and Abilities:

- High school education preferable
- One (1) year related experience in hospitality or service industry
- Availability nights and weekends
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of employees or guests
- Ability to understand computer programs (i.e. Property Management System, Point of Sale)

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

- Responsible for cleaning pool and pool deck as well as other public spaces
- Take beverage orders from serving staff or directly from patrons
- Mix ingredients to prepare and garnish cocktails and other beverages according to Bunkhouse standards
- Serve snacks or food items to customers as requested or submit order to Kitchen
- Clean glasses, utensils, and bar equipment
- Arrange bottles and glasses to make attractive displays
- Continually maintain inventory of pool towels, and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
- Open, secure, and balance out shift banks to include the verification of all cash, credit card and room charge transactions during all shifts
- Maintain accuracy with all accounting and billing procedures
- Sell Pool day-passes to non-Hotel guests, and accurately check complimentary hotel guest list
- Assist in maintaining safe occupancy levels
- Warmly greet all pool guests, accurately check in guest-list attendees
- Maintain a positive relationship with employees and guests
- Promote and encourage guest name recognition
- Maintain knowledge of all guest services and amenities
- Ensure all guest concerns are answered in a courteous, professional and efficient manner
- Maintain constant communication between all departments
- Maintain a high level of cleanliness and safety in the work area
- Responsible for completing shift checklist
- Notify Manager and/or immediate supervisor about any public areas that need to be placed out of order for maintenance concerns
- Report and correct any deficiencies noted in public areas to the appropriate individuals
- Assist in the timely completion of all special projects, deep cleanings, etc.
- Assist in implementation of special projects
- Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions
- Maintain an increased awareness of safety issues throughout the property
- Keep abreast of safety and OSHA requirements
- Be familiar with all safety and emergency procedures

Working Conditions/Environment:

- The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
- The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
- The person having this position may have to remain stationary fo