Estimating Administrator

JOB DESCRIPTION: ESTIMATING ADMINISTRATOR

CLASSIFICATION PURPOSE

This non-exempt job classification is responsible for completing the pre-qualification process associated with project estimates, maintaining all appropriate databases, and demonstrating sufficient detail related to documentation, customer contact, and computer usage; performs other work as required.

ESSENTIAL FUNCTIONS

The examples of functions listed in this job description are representative, but not necessarily exhaustive, of any one position in this job classification. Management may assign other functions not listed herein at its sole discretion.

Provides support to the estimating and bidding procedures;

Completes the pre-qualification process;

Completes the Bid Proposal Form, Bid Form, and Bid packages;

Maintains relevant client databases containing information on client references and client contacts;

Faxes the scope letter and bid proposal to the prospective client on time;

Keeps all confirmation receipts verifying process documentation;

Meets all established deadlines;

Completes all work accurately;

Maintains the Plan Holder List by gathering, calling, and updating information as appropriate;

Demonstrates good attendance;Attends meetings;

Maintains all files, records, and documentation in a well-organized fashion;

Communicates well with others;

Demonstrates proper telephone etiquette (e.g., receiving calls and calling bidders);

Maintains composure while multi-tasking;

Update Bid Schedule as needed;

Send out monthly report of Bid Results;

Demonstrates proper coordination skills when working with team members from other functional departments;

And provides excellent service (e.g., accurate, complete, and timely) to clients, work-site partners, and company staff in a courteous and efficient manner.

KNOWLEDGE, SKILLS, AND COMPETENCIES

Knowledge Areas: principles, methods, and procedures associated with construction, landscape, and/or hardscape estimating, systems, market conditions, and trade practices; blueprints, scope of work, and specification drawings; unit costs of requisite project materials; subcontractors and suppliers; company software, Windows Operating System, and the Microsoft Office suite; time management; mathematical operations (e.g., algebra, fractions, percentages, ratios and proportions); and company customer service objectives, norms, and strategies..

Skills: interpret informational sources (e.g., scope of work, blueprints, specifications, construction plans) related to the pre-qualification process; analyze, organize, and prioritize information efficiently; communicate with others effectively; work within Microsoft Windows, the Microsoft Office suite, and company software; time management, multi-tasking, and attention to detail; perform complex mathematical operations; exercise appropriate judgment in answering questions and releasing information; and provide excellent customer service by ensuring clients’ needs are fulfilled in an accurate, complete, and timely fashion by demonstrating courtesy, efficiency, and professionalism.

Competencies

Business Acumen:
Proactively views the estimating process as a revenue source, driver of gross margin, and an indicator of net profit;

understands the role estimating has to overall project management; has an attention to detail that promotes financial value.

Results Oriented: Maintains focus on outcomes; is proactive and goal oriented; concentrates on meeting objectives, delivering to the required time, cost and quality; holds performance as more important than process; sets specific, measurable and company-relevant goals and takes efficient action to accomplish success.

Decision Quality: Consistently makes effective, timely, and sound decisions; solicits information from multiple sources prior to making a judgment; considers implications and contingency plans associated with all decisions.

Job Quality: Understands the relationship between job quality and customer service, satisfaction, and retention; ensures that estimating quality standards are met for every assignment.

Customer Service: Consistently exceeds customer expectations by working efficiently and ensuring that all job quality standards are met; maintains a pleasant, positive, and professional disposition to all customers; is friendly at all times.

Interpersonal Skills: Treats others with respect, collaboration, and support in such a way that work relationships are improved and morale is increased; communicates well with others.

EDUCATION/EXPERIENCE

An example of the preferred education, training, and/or experience that demonstrates possession of the knowledge, skills, and competencies for this position includes: an Associate of Arts degree and at least one (1) year of commercial construction, landscaping, and/or hardscape estimating experience.

ESSENTIAL PHYSICAL CHARACTERISTICS

The physical characteristics described here are representative of those that must be met by an employ