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Manager-compliance
4 months ago
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join #TeamAmex and let’s lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
**Manager - Global Merchant Services - U.S. Marketing Compliance**
This position will play a critical role within the U.S. Global Merchant Services (GMS) Line of Business Compliance (LOBCO) team supporting the GMS sales and marketing organizations. This person will provide strategic compliance expertise to drive innovation for the business while aligning with applicable laws and regulations for GMS products, features, processes, and relationships. The compliance efforts for this position will have a particular focus on supporting marketing strategies, risk management initiatives, merchant communications and sales practices. Areas of responsibility will include assessment of compliance risk associated with marketing campaigns, review of marketing claims and disclosures, addressing issue resolution in a timely manner, and assisting in relevant audit requests.
**Responsibilities**:
- Providing solution-oriented compliance guidance to assist business colleagues in reaching their goals while meeting compliance requirements.
- Driving implementation of applicable policy and regulatory requirements in the areas of UDAP, sales practices, and other relevant federal, state and local regulations.
- Review and provide guidance to the business on marketing and advertising material including required disclosures.
- Advising leaders on areas of emerging risk and approaches to improve necessary controls and practices as appropriate, including in the area of sales practices.
- Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required.
- Review partnerships to ensure compliance in delivering required marketing objectives
- Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes, and assess the strength of the control environment.
- Working with key compliance and business colleagues such as Operational Excellence, General Counsel’s Office, Enterprise Digital & Data Solutions, US Bank Compliance, Internal Audit, and Independent Compliance Testing.
- Assist in preparation for regulatory inquiries and examinations.
- Additional responsibilities based on team needs.
**Qualifications**:
- Minimum 5- 7 years experience in Compliance or related activities, within the financial services industry.
- Prior marketing, compliance, legal or risk experience is a plus.
- Deep regulatory knowledge of the financial regulations applicable to U.S. marketing including UDAP.
- In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.
- Understanding of regulatory expectations and experience preparing for regulator meetings and examinations.
- Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.
- Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.
- Professional maturity and confidence in expressing a point of view with management.
- Excellent written, verbal, research, analytical, and interpersonal skills.
- Ability to identify and understand key risks, issues and trends and to develop meaningful information to be shared with leadership.
- The ability to handle
