Head of Cyber Underwriting Management

2 weeks ago


New York, United States QBE Full time

Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity

As part of the QBE global cyber leadership team, contribute to the development, build, communication and oversight of a globally consistent cyber strategy for product and underwriting, designed to move QBE into a position as a relevant global cyber market.

Primary Responsibilities
- Develop and maintain global product offering strategy
- Develop SME strategy to sit within larger global strategy and oversee the deployment into regions.
- Build out business plan in coordination with QBE Ventures and divisional leaders.
- Responsible for account escalations, product, appetite and guideline decisions which are outside of the divisional authority.
- Manage strategic relationships/partnerships, internally and externally, that will help drive QBE’s cyber underwriting strategy, including cyber vendors such as data providers, scanning vendors, technical underwriting consultants.
- Support divisions in cyber MGA/MGUs and cyber TPAs relationship and program portfolios.
- Work with key internal and external partners to measure, monitor and manage cyber aggregation and CAT exposures;
- Contribute to reinsurance agreements, submission material, market meetings and reinsurer relationships;
- Manage the continuous improvement and enhancement of the global risk assessment framework used by all cyber underwriters globally;
- Oversee the continuous improvement of the global cyber pricing tool as the global representative from leadership team, in collaboration with pricing team;
- Ensure effective and efficient access to risk assessment, pricing and efficiency tools for underwriters in every region.
- Develop, implement and maintain a training academy for underwriters across the company working closely with divisional leads and including an onboarding program for new underwriters to assure a consistent experience across divisions for new cyber joiners.
- Develop and maintain ongoing training of underwriters and brokers on product offerings as well as market trends and controls updates.
- Manage global cyber secondees
- Manage wording and policy changes in line with developing trends and/or where needed to satisfy regulatory and external stakeholder requirements
- Develop a reporting mechanism to cascade trends and alerts to senior executives, claims teams, underwriting teams and clients in a proactive manner
- Lead development of a formal process for claims and underwriting collaboration and information sharing.

Required Education
- Bachelor's Degree or equivalent combination of education and work experience

Required Experience
- 10+ years relevant experience

Preferred Competencies/Skills
- Influence and collaborate with people at different levels within the global organization to
- accomplish a common goal
- Lead through influence; drive execution of plans
- Create and re-engineer processes to gain efficiency and effectiveness
- Excellent interpersonal and communication skills
- Excellent negotiation skills
- Ability to analyze and use data for decision making
- Use of risk profiling, pricing tools and loss models
- Excellent networking skills
- Commercial and technical acumen
- Ability to articulate a strategic vision
- Ability to understand industry trends and competitor strategies

Preferred Experience
- Extensive experience overseeing Cyber lines of business for a national or global organization
- Experience with change management
- Line of business transformation and improvement
- Senior management experience
- Experience of working across functional teams and in a matrix management
- Extensive experience within an appropriate underwriting discipline within the insurance industry
- Proven experience of interpreting business strategy and translating into functional / portfolio strategy
- Significant experience of managing relationships with internal stakeholders and business clients
- Strong track record of delivering business plan / financial results
- Use of risk profiling and pricing tools and loss models

Preferred Knowledge
- Advanced working knowledge of Cyber insurance underwriting and products
- Advanced working knowledge of complex state and federal regulatory requirements for multiple regions
- Advanced working knowledge of business and management principles involved in strategic
- planning, resource allocation, leadership technique and coordination of people and resources
- Advanced working knowledge of project management and continuous improvement methodologies
- Advanced working knowledge of market competition and complex insurance principles, trends, best practices
- Excellent understanding of class specific underwriting and reinsurance knowledge
- Strong knowledge of statutory/ regulatory regime
- High level of understanding of relevant market and influential factors
- Suitable understanding of financial and actuarial principles to assess risk

QBE Cultural DNA

We can never really predict what’s around the corner, but at



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