Assistant Director of Loss Prevention

4 weeks ago


Phoenix, United States Marriott International, Inc Full time

**Job Number** 23209975

**Job Category** Loss Prevention & Security

**Location** JW Marriott Phoenix Desert Ridge Resort & Spa, 5350 East Marriott Drive, Phoenix, Arizona, United States VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** Y

**Position Type** Management

**JOB SUMMARY**
- Travel Award of $750 Marriott Gift Card + 3 Paid Days Off. To be eligible, you must not be currently employed by Marriott International, Inc. or any of its subsidiaries and complete six (6) months in the new position.

Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

**CORE WORK ACTIVITIES**

**Managing Security/Loss Prevention Operations**
- Assists in the development and implementation of emergency procedures.
- Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.
- Comply with policies on proper investigative procedures for loss of property assets.
- Maintain proper documentation of property patrols.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Reports any procedure violations to the Director of Loss Prevention and appropriate management.
- Strives to improve service performance.
- Supervises security staff to effectively monitor and protect property assets.
- Performs duties of the Director of Loss Prevention in his/her absence.

**Leading Security/Loss Prevention Teams**
- Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.
- Celebrates successes and publicly recognizes the contributions of team members.
- Communicates critical information to Loss Prevention officers based on knowledge gained at pre
- and post-convention meetings.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Helps employees and guests obtain necessary medical attention on a timely basis.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes an "open door" policy.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

**Ensuring Exceptional Customer Service**
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Meet quality standards and customer expectations on a daily basis.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
- Provides services that are above and beyond for customer satisfaction and retention.
- Sets a positive example for guest relations.

**Conducting Human Resources Activities**
- Assists in maintaining required OSHA programs and statistical data.
- Assists in the management of claims by ensuring proper procedures are followed and documented.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.
- Administer property policies fairly and consistently.
- Certify security staff in first aid and CPR.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Trains security staff to effectively monitor and protect property assets.
- Trains staff on proper patrol procedures.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution a



  • Phoenix, United States CommonSpirit Full time

    Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • Phoenix, United States Dignity Health Full time

    **Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before....


  • Phoenix, United States Sprouts Farmers Market Full time

    Overview: The Loss Prevention Representative is responsible for keeping multiple stores safe and profitable at all times by executing Sprouts Farmers Market programs and investigating any suspicious customer or team member activities or behavior in their assigned stores. Essential Functions: - Manage shrink control and loss prevention program in stores to...


  • Phoenix, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • Phoenix, United States CommonSpirit Full time

    Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • Phoenix, United States Sheraton Phoenix Downtown Full time

    Additional Information On-Call, Evening Shift, Pay: $19.75/hourJob Number 24090986Job Category Loss Prevention & SecurityLocation Sheraton Phoenix Downtown, 340 North 3rd Street, Phoenix, Arizona, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryPatrol all areas of the property; assist...


  • Phoenix, United States Marriott International Part time

    Additional Information On-Call, Evening Shift, Pay: $19.75/hourJob Number 24090986Job Category Loss Prevention & SecurityLocation Sheraton Phoenix Downtown, 340 North 3rd Street, Phoenix, Arizona, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; assist...


  • Phoenix, United States Chewy Full time

    **Our Opportunity**: The **Safety & Loss Prevention** **Coordinator **for our **Phoenix, AZ** **facility works with leadership, supervisors, and employees to support and enforce policies that protect employees and keep the work environment safe and compliant. The Safety and Loss Prevention Coordinator conducts inspections, supports accident investigations,...


  • Phoenix, United States Spencer's Full time

    Job Snapshot **Employee Type**: - Seasonal/Temp**Location**: Null (Onsite)**Job Type**: - Management Inventory**Experience**: - 3 to 5 years**Date Posted**: - 5/29/2024**Overview** We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!"...


  • Phoenix, United States Spencer's Full time

    OverviewWe are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!' At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our...


  • Phoenix, United States Chewy Full time

    **Our opportunity**: **What you’ll do but not limited to**: - Demonstratable passion for EHS. - Serve as the designated Regional EHS representative, coordinating and implementing all areas of the Chewy EHS Program as directed by the EHS Director. - Possess a thorough understanding of EHS regulations and Chewy policies. - Provide guidance and oversight to...


  • Phoenix, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...


  • PHOENIX, United States MARSHALLS Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...


  • Phoenix, United States Banner Health Full time

    **Primary City/State**: Phoenix, Arizona **Department Name**: Infection Control-Corp **Work Shift**: Day **Job Category**: Risk, Quality and Safety Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation,...


  • Phoenix, United States Ridgecrest Post Acute Full time

    Ridgecrest Post Acute is looking for a Director of Staff Development with Infection Control and Prevention experience to join our team! Provides necessary orientation, educational and learning opportunities within a supportive environment that will assist personnel in gaining knowledge, skills and attitudes necessary to perform assigned duties safely and...

  • Supervisory Nurse

    1 month ago


    Phoenix, United States Department Of Health And Human Services Full time

    Summary This position serves as the Director of Infection Prevention and Control (IPC) at the Phoenix Service Unit. The incumbent serves in a supervisory/management capacity overseeing the IPC Program including surveillance to analyze the organization's system of providing care,...


  • Phoenix, United States Craig Bradford Associates Full time

    ? Base: $125K to $150K based on experience. Commission: $100K + year one, uncapped earnings Overview Our client is a disruptor in the health insurance industry by changing the way self-funded/stop loss and PBMs work. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Do you want to be...


  • Phoenix, United States Craig Bradford Associates Full time

    Base: $125K to $150K based on experience. Commission: $100K + year one, uncapped earnings OverviewOur client is a disruptor in the health insurance industry by changing the way self-funded/stop loss and PBM’s work. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Do you want to be...


  • Phoenix, United States Craig Bradford Associates Full time

    Base: $125K to $150K based on experience. Commission: $100K + year one, uncapped earnings OverviewOur client is a disruptor in the health insurance industry by changing the way self-funded/stop loss and PBM’s work. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Do you want to be...

  • Director, Health

    5 days ago


    Phoenix, United States MWH Full time

    **_MWH Constructors _**is currently seeking a **Director of Health & Safety** to support critical water, wastewater, and advanced water treatment plant projects for both municipal and industrial clients. This position will be based out of the Phoenix, AZ metropolitan area. Essential Functions - Responsible for managing activities related to environmental...