Service Concierge/bdc Associate
2 weeks ago
The Ed Napleton Automotive Group is looking for our next **Service Concierge/BDC Associate**. This is an exciting opportunity in a growing, fast-paced industry. Located at **Aston Martin of Downers Grove,** the **Service Concierge** is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the positive customer experience we are known for.
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
**What We Offer**:
- Aggressive compensation plans
- Family Owned and Operated - 90+ years in business
- Medical, Dental, and Vision Insurance
- 401K and additional benefits
- Accrued Vacation Time
- Paid Training
- Discounts on products, services, and vehicles
- Growth Opportunities
**Responsibilities**:
- Prospect follow-up calls, set appointments for service, and gauge customer satisfaction
- Schedule service appointments and reschedule no show customers
- Contact customers based on current marketing incentives
- Follow up with existing and potential customers
- Follow up in a manner that results in the customer visiting the dealership
- Miscellaneous tasks assigned by the Service Director
**Job Requirements**:
- Excellent computer skills required.
- Prior BDC experience helpful but not required.
- Automotive experience helpful but not required.
- Able to communicate persuasively with customers to set appointments.
- Willingness to undergo a background check in accordance with local law/regulations
- 18+ years of age or older to comply with the company driving policy
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws_
-
Service Concierge/bdc Associate
2 weeks ago
Downers Grove, United States Ed Napleton Automotive Group Full timeThe Ed Napleton Automotive Group is looking for our next **Service Concierge**. This is an exciting opportunity in a growing, fast-paced industry. Located at **Aston Martin of Downers Grove,** the **Service Concierge** is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the positive...
-
Service Concierge/BDC Associate
1 week ago
Downers Grove, Illinois, United States Aston Martin of Chicago Full timeThe Ed Napleton Automotive Group is looking for our next Service Concierge/BDC Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Aston Martin of Downers Grove, the Service Concierge is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the...
-
Service Concierge/BDC Associate
1 week ago
Downers Grove, United States Aston Martin of Chicago Full timeThe Ed Napleton Automotive Group is looking for our next Service Concierge/BDC Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Aston Martin of Downers Grove, the Service Concierge is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the...
-
Service Concierge
2 weeks ago
Downers Grove, United States Ed Napleton Automotive Group Full timeThe Ed Napleton Automotive Group is looking for our next **Service Concierge**. This is an exciting opportunity in a growing, fast-paced industry. Located at **Aston Martin of Downers Grove,** the **Service Concierge** is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the positive...
-
Service Concierge
2 weeks ago
Downers Grove, United States Aston Martin of Chicago Full timeThe Ed Napleton Automotive Group is looking for our next **Service Concierge**. This is an exciting opportunity in a growing, fast-paced industry. Located at **Aston Martin of Downers Grove,** the **Service Concierge** is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the positive...
-
Service Concierge
1 month ago
Downers Grove, United States Ed Napleton Automotive Group Full timeThe Ed Napleton Automotive Group is looking for our next Service Concierge. This is an exciting opportunity in a growing, fast-paced industry. Located at Aston Martin of Downers Grove, the Service Concierge is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the positive customer...
-
Service Concierge
3 weeks ago
Downers Grove, United States Ed Napleton Automotive Group Full timeThe Ed Napleton Automotive Group is looking for our next Service Concierge. This is an exciting opportunity in a growing, fast-paced industry. Located at Aston Martin of Downers Grove, the Service Concierge is responsible for handling phone calls, setting appointments and assisting Advisors in the Service Department, while providing the positive customer...
-
BDC Coordinator
2 months ago
Grove City, United States Diehl CDJR of Grove City Full timeJob DescriptionJob DescriptionJob Summary:Diehl CDJR of Grove City is seeking a highly motivated and customer-focused individual to join our team as a BDC Coordinator. This is a full-time, hourly position in the auto industry located in Grove City, Pennsylvania. As a BDC Coordinator, you will be responsible for overseeing and managing the dealership's...
-
BDC Coordinator
4 weeks ago
Grove City, United States Diehl CDJR of Grove City Full timeJob DescriptionJob DescriptionJob Summary:Diehl CDJR of Grove City is seeking a highly motivated and customer-focused individual to join our team as a BDC Coordinator. This is a full-time, hourly position in the auto industry located in Grove City, Pennsylvania. As a BDC Coordinator, you will be responsible for overseeing and managing the dealership's...
-
Dealership Sales BDC Representative
1 month ago
Morton Grove, United States Steve Napleton Auto Group Full timeJob DescriptionJob DescriptionWe are a family owned Automotive Group that has been a dominant part of Chicago automobile retailing for over 90 years. Our Group is growing rapidly and is seeking talented team members to help our team succeed into the next century of operations. Our Group has always and continues to support the local community and provide a...
-
Dealership Sales BDC Representative
4 weeks ago
Morton Grove, United States Steve Napleton Auto Group Full timeJob DescriptionJob DescriptionWe are a family owned Automotive Group that has been a dominant part of Chicago automobile retailing for over 90 years. Our Group is growing rapidly and is seeking talented team members to help our team succeed into the next century of operations. Our Group has always and continues to support the local community and provide a...
-
Toyota Place
2 months ago
Garden Grove, United States Noarus TGG Full timePosition Title: Service BDC Representative Reports to: Fixed Operations Manager/Service Manager FLSA Status: Exempt Position Summary: The Service BDC Representative coordinates and monitors the activity of the service department to ensure customer satisfaction. Schedules service appointments and follows up with customers. Must present a professional...
-
Toyota Place
4 weeks ago
Garden Grove, United States Noarus TGG Full timePosition Title: Service BDC Representative Reports to: Fixed Operations Manager/Service Manager FLSA Status: Exempt Position Summary: The Service BDC Representative coordinates and monitors the activity of the service department to ensure customer satisfaction. Schedules service appointments and follows up with customers. Must present a professional...
-
Toyota Place
4 weeks ago
Garden Grove, United States Noarus TGG Full timeJob DescriptionJob DescriptionPosition Title: Service BDC Representative Reports to: Fixed Operations Manager/Service Manager FLSA Status: Exempt Position Summary: The Service BDC Representative coordinates and monitors the activity of the service department to ensure customer satisfaction. Schedules service appointments and follows up with customers....
-
Community Concierge
1 week ago
Downers Grove, Illinois, United States YMCA of Metropolitan Chicago Full timeInspiring Change through the Power of Play Indian Boundary YMCA is hiring a Community Concierge team who want to turn their passion for customer service into a career. The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other...
-
Director, Community Concierge
4 weeks ago
Downers Grove, United States YMCA of Metropolitan Chicago Full time**Make a Difference in Your Community - Indian Boundary YMCA is now hiring a full-time Director, Community Concierge!** The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through health and wellbeing, early education, violence prevention, or one of our other programs and services. We’re looking for...
-
Director, Community Concierge
3 days ago
Downers Grove, United States YMCA of Metropolitan Chicago Full time**Make a Difference in Your Community - Indian Boundary YMCA is now hiring a full-time Director, Community Concierge!** The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through health and wellbeing, early education, violence prevention, or one of our other programs and services. We’re looking for...
-
Community Concierge, Manager On Duty
1 month ago
Downers Grove, United States YMCA of Metropolitan Chicago Full timeDescription Make A Difference in Your Community - Part-Time Community Concierge, Manager on Duty opportunities at Indian Boundary YMCA! The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other programs and services. We're...
-
Community Concierge, Manager On Duty
4 weeks ago
Downers Grove, United States YMCA of Metropolitan Chicago Full timeDescription Make A Difference in Your Community - Part-Time Community Concierge, Manager on Duty opportunities at Indian Boundary YMCA! The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other programs and services. We're...
-
Concierge
6 days ago
Willow Grove, United States Commonwealth Senior Living Full timeWould you like a meaningful job that is different every single day? The **Concierge** is a critical team member and serves as the very first-person guests, visitors and vendors meet. We are searching for a warm, friendly, courteous person to take on the challenge of no two days being the same. If you can think on your feet, multi-task, and work well in an...