Boat Sales Associate- Tommy's Boats Clermont Fl

4 weeks ago


Clermont, United States MKB Holdings Full time

**COMPANY OVERVIEW**

Tommy's Boats Core Values:

- Culture is everything: We are authentic and intentional in the way we work and play. Being stodgy has no place here.
- Stab from the front: We are respectful in the way that we hold one another accountable. No games, no hidden agendas.
- Problem solvers: We value smart people who attack problems head-on and with confidence.
- Resiliency: We thrive on change and growth. We pivot when we need to and re-group quickly.
- Humility reigns: Whether engaging with our teams, customers, or partners, we approach it with the heart of a servant. We are go-givers that believe in creating space for people to grow.

**POSITION OVERVIEW**

The Boat Sales Associate is responsible for learning all Tommy’s Boats departments and the services each department provides, including service, pro shop, and waterfront (if applicable). The Boat Sales Associate is responsible for the sales of Tommy’s boats and upselling with services from other departments. The Boat Sales Associate is responsible for ensuring all customers leave with a desire to return to Tommy’s Boats.

**ESSENTIAL DUTIES & RESPONSIBILITIES**

CUSTOMER/COMMUNITY RELATIONSHIP:

- Participate in creating and executing a forward-looking, detailed plan for events and time spent with customers on their lakes that will generate revenue and build the Tommy’s Boats brand
- Actively reach out to and connect with as many customers as possible in the community and surrounding communities
- Listen to and actively engage with customers to find solutions that meet their specific watersports needs
- Assist in Surf Tour when needed; travel to different lakes, pick up customers, and teach them to surf. Ensure all contact information is gathered and actively try to turn each surf tour experience into a sale
- Be available and responsive to customers at all times of the day or week

SALES/SALES PREPARATION:

- Sell boats
- Ensure monthly/annual sales goals (revenue and margin) are met or exceeded
- Maintain accurate customer lead list and record all interactions with customers in CRM
- Maintain accurate boat inventory in Dealership Advantage, including quality photos of boat inventory
- Provide weekly lead updates to the sales manager
- Maintain constant communication with all Tommy’s Boats departments and other Tommy’s Boats locations on leads and upcoming sales
- Participate in the ordering and scheduling of new boat inventory
- Keep the boat sales lot and displayed inventory clean and organized
- Work extended hours in the busy season (May-September)
- Write complete and accurate sales contracts, explain them to the customer, obtain signatures and file in a timely and accurate manner
- Perform a trade in evaluation; assign an accurate value to the boat and process a used boat trade through the Tommy’s Boats system
- Be aware of competitors and keep friendly competition, proving to the customer why we deserve them as a customer
- Stay connected with what’s happening in the boat/watersport industry (events, contests, pro rider news) and passionately share this information with customers to generate interest in our products/services
- Engage with Tommy’s Boats service and pro shop customers to create leads for boat sales
- Work side by side with the service and pro shop department, brainstorming how the departments can work together and introducing customers to all departments
- Upsell the service and pro shop department with each boat sale
- Other tasks as requested by supervisor

**QUALIFICATIONS**
- **Valid Boater’s License**: A valid boater’s license required
- **Boating/Watersport Experience**: Experience with boats Experience with watersports preferred and ability to learn how to use the products we sell and promote (surfing, skiing, etc.)
- **Trailering**: Ability to trailer and launch boats required
- **Computer Skills**: Microsoft Office basic skills required. Experience with CounterPoint and Dealership Advantage preferred
- **Communication**: Ability to interact professionally with colleagues, clients, and company personnel, ability to communicate information clearly and effectively, both orally and in writing
- **Selling**: Gain our customers trust through selling our products with enthusiasm and true passion
- **Organization**: Ability to keep documents and tasks organized and prioritized, ability to multitask and stay focused
- **Flexibility**:Ability to work outside of normal operating hours as needed
- **Customer Service**: Ability to provide exceptional customer service to all current and prospective Tommy’s Boats customers
- **Humility**: Ability to honestly and openly communicate any mistakes or mishaps made and learn from them

**WORK ENVIRONMENT & PHYSICAL DEMANDS**

The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabi



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