Hospice - Care Coordinator (Business

4 weeks ago

Kalamazoo, United States Transitions Care - Kalamazoo, MI Full time

Description:
**_ Our people are the difference._**

**Transitions Care** is a leading hospice organization that has changed the hospice experience for patients, families, and team members. Imagine a healthcare company that provides 24/7 access to services in the comfort of the patient's home - providing the physical, emotional, and spiritual support that allows a patient to focus on living.

As a Care Coordinator at **Transitions Care** you will develop new customer accounts and gain referrals/admissions within your territory. You will establish and maintain professional relationships with all referral sources, including physicians, nursing homes, assisted living facilities and hospital personnel. You will also interact with Transitions patient care management and staff while representing Transitions Care and its services in a competent professional and responsive manner. Care Coordinators will travel locally and are responsible for the following:
**Major Responsibilities**
- Generate appropriate referrals to Transitions Hospice from current and new customers within territory.
- Meet or exceed growth and development targets.
- Constantly learn about hospice and **Transitions Care** and become an expert about both to help educate referral sources about hospice and Transitions Care.
- Maintain standards of high-quality customer service, and show respect to all constituents, both internal and external.
- Implement marketing and promotional initiatives as directed by corporate Sales and Marketing.
- Monitor and report cost-effectiveness of marketing efforts.
- Provide educational in-services to accounts on a regular basis. Become a resource for customers and the community as a whole regarding hospice care.
- Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees, and other related activities as needed.
- Convey to the team information regarding referral sources and how they want to be communicated with.
- Participate in evening/weekend call for admissions as required, in a competent and responsive manner.

**Benefits We Offer**
- Competitive salary
- Medical / Dental / Vision Insurance plans
- Life Insurance
- 401(k) matching
- Auto Allowance
- Gas Card
- Company Equipment
- Paid Time Off

**Requirements**:
**Education and Experience**
- Bachelor’s degree and related healthcare experience/knowledge preferred.
- 3+ years, relevant work experience in sales.

**Preferred**
- Demonstrated history of positive sales results, preferably involving sophisticated and meaningful customer relationships that led to outstanding results.
- Excellent communication, negotiation, and public relations skills.
- Ability to market effectively with customers, referral sources, and the community.
- Ability to work in an interdisciplinary setting.

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