Care Manager

3 weeks ago

Santa Cruz, United States Omatochi Corp Full time

**Job Overview**:
**Responsibilities**:
**Client Assessment and Support Planning**:
- Conduct thorough assessments of clients' needs, considering their personal, social, and emotional requirements.
- Develop tailored support plans in collaboration with clients, their families, and relevant agencies.
- Coordinate with community resources to provide clients with appropriate services and assistance.

**Care Coordination and Advocacy**:
- Serve as the main point of contact for clients, connecting them with relevant services and programs.
- Advocate for clients' needs, ensuring they receive timely and adequate support from various organizations and service providers.
- Monitor the progress of support plans and adjust them as necessary to meet clients' changing requirements.

**Client and Family Education**:
- Educate clients and their families about available support services, community resources, and self-help techniques.
- Provide guidance on effective coping strategies and assist in developing life skills.
- Address clients' concerns and queries, building a trusting and supportive relationship.

**Documentation and Reporting**:
- Maintain accurate records of client assessments, support plans, and interactions.
- Generate detailed reports on client outcomes, program effectiveness, and areas for improvement.
- Ensure compliance with organizational protocols and reporting requirements.

**Collaboration and Professional Development**:
- Collaborate closely with community organizations, social workers, and relevant agencies to enhance the overall quality of client support.
- Participate in regular team meetings, training sessions, and workshops to stay informed about the latest developments in social services and care management.
- Pursue continuous professional development, seeking opportunities to expand knowledge and skills in the field of care management.

**Qualifications**:

- Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or a related field.
- Proven experience in non-medical care management, case management, or social services.
- Strong understanding of social service regulations, policies, and procedures.
- Excellent interpersonal skills, including active listening and empathy.
- Ability to work independently, prioritize tasks, and manage time efficiently.
- Proficiency in using case management software and other relevant tools.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous paid time off, including vacation, personal days, and holidays.
- Ongoing professional development opportunities.

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