Customer Service Specialist with Dental Assistant
4 weeks ago
We are looking for two full-time dental assistants with customer service experience for our **Dental Laboratory** located in Garden Grove.
**Skills/Requirements needed but not limited to**:
- Dental duties with front and back office experience
- Experience with **digital scan cases and CAD/CAM** technology (preferred)
- Ability to **work independently** with **attention to detail** and **problem-solving skills**
- At least **3 years** of chair-side dental assisting
- Computer Skills: Microsoft Excel, Word, Outlook, as well as the ability to learn new software quickly
- Excellent Written and Verbal Skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to multi-task and switch tasks mid-project as needed
- Strong Work Ethic
- Excellent time management skills and ability to prioritize work to meet deadlines
- Excellent Customer Service Skills, and Phone Etiquette and Enthusiastic
- Customer service oriented with a positive attitude and works well with a team
**Duties but not limited to**:
- Liasion between dental office and head technician
- Digital scan protocols
- Data entry and invoicing and filing
- Product evaluation
- Tracking cases
- Shipping and Receiving
- Organize office operations & procedures to maintain a professional work environment & functionality at all times
- Assist with quality control procedures for products
**Hourly: $20.00 - $23.00 depending on experience**
**Benefits: 5 Days PTO**
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Ability to Relocate:
- Garden Grove, CA 92843: Relocate before starting work (required)
Work Location: In person
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